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Top Santa Maria de Nieva Hotel Reviews

Hotel Valle del Este Golf Spa

Hotel Valle del Este Golf Spa

2/10 Terrible
"“If I could give 0 stars, I absolutely would. This was one of the most disappointing and pathetic experiences we have ever had. We chose to stay at this hotel during our wedding week specifically because we wanted to take a few beautiful photos there after our ceremony and create special memories from one of the most important days of our lives. Instead of kindness or understanding, the staff literally started chasing us out while we were taking photos, treating us as if we were unwanted intruders rather than paying guests who chose this hotel for such a meaningful occasion. The attitude was cold, rude, and completely lacking any basic human decency or professionalism. What hurts the most is that our wedding day mood was completely ruined because of the way we were treated. A hotel is supposed to represent hospitality, but this place clearly has no understanding of what hospitality actually means. The lack of empathy toward newlyweds on their wedding day is honestly shocking and embarrassing. Rather than leaving with beautiful memories, we left feeling upset, disrespected, and humiliated. This hotel turned what should have been a happy and emotional moment into a stressful and bitter experience that we will unfortunately never forget. I would never recommend this hotel to anyone. If you want to feel welcomed, respected, and treated like a valued guest — stay as far away from this place as possible.”"
Vidas 5-night trip
Posted 3 weeks ago
Hotel Valle del Este Golf Spa

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