In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Communal living room
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
55-inch smart TV with digital channels
More
Air conditioning
Ceiling fan
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: MXN 300.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
Casa Xtao Hotel
Casa Xtao Santa María Huatulco
Casa Xtao Hotel Santa María Huatulco
Frequently asked questions
Is Casa Xtao pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Xtao?
Casa Xtao doesn't offer parking.
What time is check-in at Casa Xtao?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Casa Xtao?
Check-out is at noon.
Where is Casa Xtao located?
Located in Crucecita, this hotel is within 3 mi (5 km) of Chahue Beach, Playa Santa Cruz, and Huatulco National Park. Maguey Bay and La Entrega Beach are also within 6 mi (10 km).
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Casa Xtao Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 20 reviews
10 - Excellent
13
Rating 8 - Good. 4 out of 20 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 20 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 20 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 20 reviews
2 - Terrible
2
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10
Room was fine, towels were like sandpaper terrible parking situation below average hotel.
H. Alan
Stayed 1 night in Jan 2025
8/10
Asked for an extra blanket and it was not available until the next day. Balcony was very nice and staff friendly.
Michael
Stayed 2 nights in Jan 2025
10/10
Personal muy amable.
Selim
Stayed 1 night in May 2025
10/10
JUVENAL
Stayed 1 night in Mar 2025
10/10
Las habitaciones está muy limpias y excelente precio podría mejor la experiencia de estacionamiento y elevador
Brenda
Stayed 1 night in Mar 2025
10/10
Sergio
Stayed 7 nights in Dec 2024
10/10
Me gustó la tranquilidad de la zona. A pesar de estar un poquito alejado del centro era seguro caminar de noche.
Nestor Daniel
Stayed 5 nights in Nov 2024
8/10
Bien
Buen servicio
Sugerimos que la TV tenga canales de televisión, no solo plataformas
Abel
Stayed 2 nights in Nov 2024
8/10
Victor
Stayed 2 nights in Nov 2024
10/10
Alfredo
Stayed 2 nights in Sep 2024
10/10
Lugar muy cómodo
Luis
Stayed 3 nights in Aug 2024
10/10
Hotel muy limpio y seguro.
Relativamente cerca de varios lugares para comer y de tiendas.
No tiene estacionamiento, pero puedes dejar tu carro en los alrededores ya ue es muy tranquilo.
Gera
Stayed 1 night in Aug 2024
10/10
Absolutely recommended. Staff so kind and rooms are super clean.
Jesenia
Stayed 2 nights in Aug 2024
10/10
Casa Xtao es un excelente lugar para hospedarse pues sus anfitrionas se preocupan por nuestro bienestar y siempre están al pendiente de las necesidades de los huéspedes. El área es muy segura y en automóvil se llega con facilidad a cualquier lugar. Para nuestro confort tienen buen clima en las habitaciones. Muy recomendable.
las necesidades de sus hu
Salas Rivas
Stayed 2 nights in Jul 2024
8/10
Muy amable el personal que nos atendió, estuvimos muy a gusto
Maria Fernanda
Stayed 3 nights in Jul 2024
10/10
Hotel lindo y muy limpio, personal amable. La zona es tranquila..
Sofía
Stayed 3 nights in Apr 2024
10/10
Rosa Berenice
Stayed 1 night in Mar 2024
10/10
Azucena
Stayed 1 night in Feb 2024
2/10
Al llegar había muchas restricciones, nos cambiaron dos veces de habitación por fugas y falta de gas, teníamos que pedir que nos hicieran la limpieza y no cambiaban las toallas, solo las volteaban
No había vigilancia en las noches, dejan que tu como huésped cierres
Una de las habitaciones olía feo
No funcionaba el aire acondicionado
Cobraban las toallas si querías llevarlas a la playa
Camila
Stayed 7 nights in Jan 2024
2/10
El lugar es reciente por lo que las cosas son nuevas, sin embargo en la publicación cuando yo reserve se mencionaba que se incluía estacionamiento dentro de la propiedad y no fue así, tampoco hay estacionamiento afuera siempre estuvo ocupado, además, nunca se preocuparon por ello aunque en su publicación decía que sí. Además se fue la luz y con el calor de la ciudad no sirve de nada que tenga aire acondicionado. Adicionalmente mencionaron que hasta contamos con suerte porque casi nunca hay internet. Todos estos servicios se supone se incluían en el costo de la habitación. Terrible experiencia.