Find Resorts & Hotels with Spas in Santa Susanna

"Hotel Horitzo is one of the best properties in Costa Brava, right next to the Beach with beautiful views. The staff is very friendly, and the breakfast was outstanding. I stayed in a sea facing double room, the amenities were very good in my room. My stay at this hotel was a test case for this hotel since have a wedding coming up in June and I was looking for a really good hotel for 30 of my guests. We have booked all the rooms at the main wedding hotel (Santa Marta) and we needed additional rooms for our guests. My experience staying at this hotel was excellent. I have booked 16 additional rooms for June at this hotel for my guests. Hello Joseph, Your staff was super sweet when I stayed at the hotel. But there is one problem, after I came back to US, I am trying to talk to the Reception at the hotel, there is only one number listed. It is almost impossible to connect by phone to your Reception. As I have very important guests staying for 3 nights at your hotel, it is important that I talk to someone at the hotel to make sure everything goes smooth during their stay and I may need additional rooms. I will appreciate if you can make sure the experience 30 of my guests who will stay at your hotel is outstanding. If someone can call me on my phone or email me (since I am unable to get through to your hotel), that will be appreciated. You can please send me an email (your hotel has my contact information). Thank you, Ashwani Rishi"

"Absolutely unacceptable experience. From the moment I arrived, the staff came across as arrogant and completely unprofessional—hardly what you expect from a supposed 4-star hotel. When an issue came up, I had no choice but to escalate it to the manager, and even then, I was treated with a shocking lack of respect. No apology, no accountability—just attitude. As for the rooms, calling them “basic” is generous. They feel outdated, poorly maintained, and nowhere near the standard this hotel claims to offer. There’s nothing remotely luxurious or even comfortable about the setup. Honestly, this place does not deserve its 4-star rating. It’s overpriced for what it offers, and there are far better hotels nearby that provide much better value for money and, at the very least, treat their guests with basic courtesy. I would not recommend staying here."

"Clean, good ambiance, staff and activities were great. "