Four Points by Sheraton Santiago

3.5 star property
Hotel with 2 restaurants, 5-minute walk to Costanera Center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Santiago

Fitness facility
Property amenity
Outdoor pool
Reception
Property amenity
Four Points by Sheraton Santiago is centrally located, offering a perfect retreat after exploring. Enjoy a wine tour, garden stroll, or dine at two on-site restaurants. The hotel provides free in-room WiFi and convenient dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pool
  • Parking available
The current price is AED 325
AED 325 total
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038

What's nearby

  • Costanera Center - 5 min walk - 0.4 km
  • Parque Arauco Mall - 4 min drive - 4.3 km
  • Palacio de la Moneda - 6 min drive - 5.4 km
  • San Cristobal Hill - 6 min drive - 2.7 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.8 km

Getting around

  • Los Leones Station - 4 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Le Bistrot - ‬1 min walk
  • ‪Café Ka - ‬1 min walk
  • ‪Baco - ‬1 min walk
  • ‪Tacu Tacu - ‬1 min walk
  • ‪Buganvilia Restaurant & Bar - ‬1 min walk

About this property

Four Points by Sheraton Santiago

Hotel near Costanera Center
Located close to Clinica Santa Maria and San Cristobal Hill, Four Points by Sheraton Santiago provides a rooftop terrace, a garden, and a library. Sip and savor at this hotel, which boasts winery tours. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Coffee/tea in the lobby, bicycle parking, and luggage storage
  • A 24-hour front desk, a front-desk safe, and coworking spaces
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch LCD TVs with cable channels
  • Free infant beds, electric kettles, and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (CLP 9,000 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2015
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 45000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults, and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to April
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Frequently asked questions

Does Four Points by Sheraton Santiago have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from September 16 2025 to October 30 2025 (completion date subject to change).

Is Four Points by Sheraton Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Santiago?

Self parking is available for CLP 9000 per day. Limited spots are available.

What time is check-in at Four Points by Sheraton Santiago?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 38000 per vehicle applies.

Where is Four Points by Sheraton Santiago located?

Located in Providencia, this hotel is 0.3 mi (0.4 km) from Costanera Center and within 3 mi (5 km) of Clinica Santa Maria and San Cristobal Hill. National History Museum and Santiago Town Square are also within 3 mi (5 km). Los Leones Station is only a 4-minute walk and Pedro de Valdivia Station is 11 minutes.

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Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 334 out of 635 reviews
Rating 8 - Good. 218 out of 635 reviews
Rating 6 - Okay. 57 out of 635 reviews
Rating 4 - Poor. 16 out of 635 reviews
Rating 2 - Terrible. 10 out of 635 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marion

Liked: Amenities
Location was good, lots of restaurants around, and friendly people
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Super central location, walkable to great restaurants. highly recommend
Stayed 3 nights in Mar 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff spoke english and were all very helpful and friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Great staff service and offers private shuttles /tours which are provided by amazing staff too. We were able to cruise the city with driver Felipe and he was simply the best.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything shopping and restaurants. Beds super comfortable. Would definitely stay again!
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location within walking distance of a lovely sculpture park and the municipal park that afforded nice views of the city.
Stayed 1 night in Feb 2023

10/10 Excellent

Inseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best City and Stat

Real good facility in Santiago down With the comfortable stay at Four ponits, first visit to Chile makes me come again soon by top priority There are numerous nice restaurants near the hotel which give me another reason to comeback!
Stayed 1 night in Jan 2024

8/10 Good

Kathleen

Liked: Staff & service, room comfort
Reception was v.good, v. helpful. 1st room had no TV, so they moved us to another room.Area was really nice, close to downtown, restaurants, bars, and shopping. Close too 2 hop on, off bus stops.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a suite on the top floor. It was well worth the extra cost. Large room, nice bed, and quiet. They gave me a late check out for a small extra charge. Great location within a short walk to the gondola and the Costanera mall.
Stayed 5 nights in Dec 2022

10/10 Excellent

Simone

Liked: Staff & service
Excellent customer service! I booked the hotel for my mom, who was traveling by herself. They organised everything, from pick up to a beautiful surprise on her birthday. Definitely a 5 star service. I would like to specially thank Daniela, for being so kind and thoughtful. You made my mom's experience in Santiago unforgettable. Thank you!
Stayed 4 nights in Jul 2022

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender Angelica, housekeeping staff, restaurant staff, front desk staff, and doorman are all exceptionally professional in the performance of their duties. And each of them made me feel genuinely welcome to stay in their hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Chiu Shing

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 2 nights in Oct 2025

10/10 Excellent

Rinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
The locativo
Stayed 6 nights in Jul 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostamos demais!!

Foi excelente, todos muito educados e atenciosos. Camas confortáveis e quartos de acordo com a descrição. Localização excelente, de frente para um complexo gastronômico maravilhoso e a cinco minutos do shopping. Estava tudo de liquidação fizemos compras maravilhosas.
Da rua em frente ao hotel
Do restaurante em frente
Stayed 2 nights in Jul 2025

8/10 Good

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia otima mas fiquei decepcionada no final porque esqueci uma blusa no quarto, voltei 2 horas depois e me avisaram que não estava lá.
Stayed 7 nights in Jul 2025

8/10 Good

JOSE CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção para viagem em família.

Hotel com excelente localização, perto de uma estação de metrô e várias opções de restaurantes, bares e shopping.
Stayed 8 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo serviço e atendimento

Eu havia solicitado alguma gentileza para minha mãe que fazia a primeira viagem internacional em seu aniversário de 80 anos. Mas não recebi nenhuma informação, sobre as demais condições do hoetel e serviço, estou bem satisfeito. Voltarei com certeza
Stayed 5 nights in Jul 2025

10/10 Excellent

Jorgeana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização

Localizado num bairro bonito, com ótimos restaurantes pra ir a pé, ou mesmo só atravessar a rua. Bem perto do shopping e do Sky Costanera. Quarto confortável. Atendentes educados. Unico defeito era o a ducha fraca pra banho. De resto tudo muito bom mesmo!!
Stayed 6 nights in Jul 2025

8/10 Good

RONALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção em Santiago Providencia

Um dos pontos principais do Hotel é a preocupação com o serviço e oferece ótimo atendimento. Serviço de quarto todos os dias, comodidade do estacionamento e a localização é muito boa. Vc consegue fazer muita coisa a pé. Apenas o café da manhã poderia variar as opções de um dia para o outro, mas está longe de ser ruim.
Stayed 5 nights in Jul 2025

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Súper conveniente para trabajo y para turistas que estarán todo el día caminando por Santiago.
Stayed 3 nights in May 2025

10/10 Excellent

Marcelo Ferreira dos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cordialidade dos funcionarios.
Stayed 4 nights in Apr 2025

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the WiFi quality. We are a working couple and we need connectivity everywhere we go. The WiFi at this hotel was very slow and unpredictable
Stayed 3 nights in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, confortável e com excelente atendimento.
Stayed 4 nights in Apr 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucho Mejor opción que grandes hoteles

Excelente ubicación en Providencia cerca de Cenco y con excelentes restaurantes y bares a unos pasos del hotel en zona peatonal. Opción más recomendable que mejores hoteles ubicados en grandes avenidas. Habitaciones modernas grandes y muy confortables. Excelente actitud de servicio del personal
Stayed 2 nights in Apr 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bela estadia

Hotel.com localização excelente, as camas sao menores que estavamos acostumados, mas muito boas, valeu a estada. Cafe da manhã muito bom
Stayed 4 nights in Apr 2025