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Hotel Ismael

3.5 star property
Travelers balance exploration and relaxation at this Santiago hotel where historic sites beckon nearby and the pool offers a perfect afternoon retreat

Choose dates to view prices

Hotel Ismael sits in central Santiago, near the historic Plaza de Armas. Guests can enjoy the outdoor pool, poolside bar, peaceful garden, in-room WiFi, and luggage storage. The helpful staff and on-site library enhance the comfortable experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry
The current price is AED 425
AED 425 total
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Bathrobes
Private bathroom
  • Garden view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | Premium bedding, minibar, in-room safe, desk

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Garden view
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Hotel Ismael is in the entertainment district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. National History Museum and Chilean National Zoo are also worth visiting. Visit our Santiago travel guide
Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000

What's nearby

  • Museum of Contemporary Art featuring a park
    Forest Park
    1 min walk - 0.1 km
  • Santa Lucia Hill which includes heritage architecture, street scenes and heritage elements
    Santa Lucia Hill
    3 min walk - 0.3 km
  • Time to say goodnight to a lovely spot. Bruno our waiter was excellent as well.
    Lastarria District
    3 min walk - 0.3 km
  • Patio Bellavista in Santiago. Nice for walk, with lot of good restaurants.
    Patio Bellavista
    8 min walk - 0.7 km
  • View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002
    Plaza de Armas
    10 min walk - 0.9 km

Getting around

  • Bellas Artes Station
    3 min walk
  • Matta Station
    4 min drive
  • Santiago Intl. Airport (SCL)
    19 min drive

Restaurants

  • Liguria
    2 min walk
  • Mulato
    2 min walk
  • Singular Coffee Roasters
    2 min walk
  • Emporio La Rosa
    1 min walk
  • The Singular Santiago, Lastarria Hotel
    1 min walk

About this property

Hotel Ismael

Hotel near Costanera Center
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Ismael. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), an elevator, and a 24-hour front desk
  • A reception hall, smoke-free premises, and luggage storage
  • A front-desk safe, free newspapers, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Ismael offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping, and desks

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AED 585 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ismael pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ismael?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Ismael provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 55 per vehicle applies.

Where is Hotel Ismael located?

Located in Downtown Santiago, this hotel is steps from Forest Park and 2.7 mi (4.3 km) from Costanera Center. Lastarria District and Pontifical Catholic University of Chile are also within 10 minutes. Bellas Artes Station is only a 3-minute walk and Catholic University Station is 8 minutes.

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Reviews

Hotel Ismael Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 262 out of 384 reviews
Rating 8 - Good. 95 out of 384 reviews
Rating 6 - Okay. 13 out of 384 reviews
Rating 4 - Poor. 10 out of 384 reviews
Rating 2 - Terrible. 4 out of 384 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help The breakfast was amazing and the ladies working there made sure we had everything we needed The hotel rooms were clean and comfortable The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants
Stayed 3 nights in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Very comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Stayed 3 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It was a great location: nice park across the street, very little traffic on street in front of hotel, restaurants/cafes/bars near by and subway close. The staff was friendly and helpful. The breakfasts were fantastic with fresh fruit, eggs, cheese, delicious bakery items, etc. Our room was very clean, nice bathroom. Bed and pillows were comfortable. Refrigerator in room. We loved to end the day in the rooftop area. We would get a glass of wine from the bar at hotel, sit and enjoy the fantastic view of the city and mountains!
Stayed 4 nights in Nov 2025

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great hotel and perfect location
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Naum

Liked: Cleanliness, staff & service
Very good hotel. A lot of help from staff, very good breakfast,great area.
Stayed 2 nights in Feb 2025

8/10 Good

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel & central location lovely outlook onto park. Breakfast ideal for what we needed and staff kind and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
Stayed 3 nights in Mar 2025

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mellow environment with very helpful staff. It is also well located within walking distance of a number of attractions.
Stayed 3 nights in Feb 2025

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all the good places in the central area.
Stayed 4 nights in Jan 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice and friendly people, good breakfast, clean and quiet. The bottle of wine and little swimming pool was another bonus
Stayed 1 night in Dec 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

What a wonderful hotel; great service , comfy rooms and amazing location…highly recommend !
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location… very easy to walk all over g th he main tourist areas of Santiago Staff was so accommodating and friendly and helpful Would highly recommend it to everyone
Stayed 3 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, good location, walkable, staff were very good. Highly recommended
Stayed 6 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Very friendly service. Nice area. Great breakfast. If I’m ever in Santiago again I would stay here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel in a central location. Listeria is a very safe area across and the hotel is well located directly across from Parque Forestal.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff location was excellent, safe neighborhood.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Great staff. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Ludovit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and quiet

Modern design hotel in a strategic location. The hotel is quiet and peaceful and the staff was friendly. Wi-Fi worked great and I had perhaps the best hotel scrambled eggs in 10 years.
Stayed 2 nights in Jan 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was comfortable. Breakfast was excellent. Convenient to many attractions. I would recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. No pool towels and minimal pool chairs. A bar would be nice
Stayed 1 night in Feb 2025