San Cristobal Tower, a Luxury Collection Hotel

Property class: 2

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Near Costanera Center, San Cristobal Tower, a Luxury Collection Hotel provides a playground, laundry facilities, and a bar. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Laundry

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About the neighborhood

Providencia, a neighborhood in Santiago, is home to San Cristobal Tower, a Luxury Collection Hotel. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Hipodromo Chile or Movistar Arena. Visit our Santiago travel guide
Map
Josefina Edwards De Ferrari 0100, Santiago, Region Metropolitana, 1025

What's nearby

  • A large white statue on a pedestal with people around it.
    Santiago Metropolitan Park
    3 min walk - 0.3 km
  • A cityscape with modern skyscrapers and mountains in the background.
    Lo Contador
    7 min walk - 0.7 km
  • A park with a red sculpture, yellow woven structures, and green grass.
    Sculpture Park
    9 min walk - 0.8 km
  • A cityscape with a prominent skyscraper and snow-covered mountains in the background.
    Costanera Center
    20 min walk - 1.7 km
  • Clínica Indisa
    8 min walk - 0.7 km

Getting around

  • Pedro de Valdivia Station
    15 min walk
  • Santiago Central Station
    20 min drive
  • Santiago Intl. Airport (SCL)
    20 min drive

Restaurants

  • Lobby Bar
    1 min walk
  • El Ancla Restaurant
    12 min walk
  • Bahia Providencia
    10 min walk
  • Meeting Cafe
    10 min walk
  • La Foresta Coffee
    11 min walk

About this property

San Cristobal Tower, a Luxury Collection Hotel

  • Boutique hotel near Costanera Center
  • A playground, laundry facilities, and a bar are just a few of the amenities provided at San Cristobal Tower, a Luxury Collection Hotel. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to in-room WiFi.
  • Additional perks include:
    • An indoor pool and an outdoor pool
    • Massage treatment rooms
  • Room features
  • All 139 rooms have comforts such as premium bedding, in addition to amenities like WiFi.

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Frequently asked questions

Does San Cristobal Tower, a Luxury Collection Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Where is San Cristobal Tower, a Luxury Collection Hotel located?

Located in Providencia, this boutique hotel is within 1 mi (2 km) of Lo Contador and Costanera Center. Clínica Indisa and Santiago Metropolitan Park are also within 10 minutes. Pedro de Valdivia Station is 15 minutes by foot and Manuel Montt Station is 15 minutes.

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Reviews

San Cristobal Tower, a Luxury Collection Hotel Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 5 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Bed bug rash

Towards the end of my trip I noticed that I had a rash. This hasn't happened to me before so I was unaware of the problem. The rash has now developed and it is obvious that I have been bitten by bed bugs. To be fair, I did not see any bugs in the room so I cannot be absolutely certain that it happened at the San Cristobal Tower. However, this was my only hotel and there are a large number of bites. I have emailed the hotel chain to ask them to examine the room but, several days later, I have not received any acknowledgement or reply. I actually think that I'm more disappointed about being ignored than being bitten.
Stayed 5 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient location

It’s a good hotel, and great location and very clean and safe
Stayed 3 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb luxury

Superb hotel, true 5 star experience! The staff were of the highest professionalism, attentive and only too eager to help. Room was of a great standard, comfortable and luxury. Thoroughly enjoyed the breakfast on the 21st floor overlooking Sandiago and enjoyed chilling by the pool in the day. Concierge were fantastic and arranged my transport to the airport. Superb stay!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien atendido pero un hotel standar

En general la atención del personal del hotel es muy buena, casi como estar en Disney. La habitación muy limpia, amplia y agradable, un estilo un poco señorial, pero nada incómodo. Me sorprendió la falta de aislación acústica, sentado en el baño podía escuchar a mi vecino hablando nítidamente. Otros aspectos negativos de la habitación: no hay radio con Bluetooth o conexión de Iphone lightning, tampoco con micro USB. No hay ningún plug usb en la habitación. La comida en el restaurante de la piscina es muy básica, solo sándwich, pizza y ensalada César. No hay machas a la parmesana, ni mariscos ni pescados, no hay ceviche. No es que yo sea peruano, pero es lo que se me antoja en un picoteo al borde de la piscina al atardecer con una buena copa de vino. El desayuno es variado pero eche de menos el salmón con alcaparras y cebolla morada, que habitualmente como en otros hoteles de Santiago. La variedad de yogures se limitaba a tan solo 2, frambuesa y natural, afortunadamente a mi me gusta natural. Lo otro que no vi es frutas naturales, las 5 fuentes eran de fruta en conserva o cocida, claramente de esta forma dura más y es más económico. En términos generales y 7 al personal del hotel, pero por mi no volvería.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel terrible concierge

Perfect welcome,pleasant staff,nice and comfortable room. But... - -room very noisy because there are no sound proof walls - very bad concierge service: he recommends a terrible restaurant at the market,-the worst experience of all our trip-, and confirm us he phoned one other restaurant to tell that we will be on late: ..but in fact,he never phoned,as confirmed us by the restaurant...
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel not very far from fun Bellavista

Lovely room with very fine views of the Andes. Excellent restaurants. The staff were so lovable here. I was sad to leave.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to Relax

Stayed there 3 times on our recent trip to South America. Great pool area and excellent breakfast location and bar on the 21st floor. Easy walking distance to shops and nearby attractions. Rooms were large and comfortable with excellent bathroom facilities.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esperaba más. No volveré.

Es un hotel anticuado y sin ninguna honda. Cobran absolutamente todo extra a precios desorbitantes. El restaurante CID bueno, pero carísimo.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and stylish

Overnight stay waiting for flight home. Hotel very stylish and comfortable. A longish walk to anywhere interesting.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay at the end of a Cruise

Adjoining the Sheraton this hotel provides 4 star quality together with the amenities of the larger Sister hotel, ideal for us spending 3 days after a Cruise. The staff are very friendly & helpful, the rooms are large & comfortable with excellent views of the city. We could have stayed in Santiago for longer & this hotel was ideal.
Stayed 3 nights in Feb 2018
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service
Alojamos dos noches para celebrar el año nuevo en el hotel , la verdad es que dentro no hay mucha entretención , especialmente para niños , para adultos tampoco hay muchas instancias para la recreación , pedimos un trago en el bar del lobby pero tiene muy poca variedad y no de la mejor calidad para ser un hotel de cinco estrellas , hay otros hoteles muchísimo mejores que entregan servicio de calidad acorde al costo del mismo...En definitiva , hicimos la vida fuera del hotel y lo pasamos muy bien pero con un costo alternativo demasiado alto , no se puede pagar tanto por una habitación y obligadamente tener que salir para entretenerse. Las habitaciones están bien pero se nota el paso del tiempo y no se han mantenido de la mejor manera , muros con manchas de humedad , televisor antiguo con un servicio de cable muy pobre , frigobar con su sistema de cierre averiado. Lo peor del servicio fue el desayuno del 01 de enero , absolutamente colapsado , imposible encontrar una mesa y menos que alguien te atienda , no había platos ni cubiertos , pedir algo especial eran 30 minutos de espera.... Si uno paga por un servicio éste debe ser acorde a lo que cobran por él , no porque el hotel esté full no va a haber una planificación para mantener los estándares como corresponde , sumando y restando queda más al debe , relación precio-calidad muy lejos de lo que uno espera.
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good suites, service overall very good but still a big hotel. Great for business. Could use a car service with more luxury vehicles
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Quick check in,very clean and extremely helpful staff. Upgraded to a balcony suite on 17th floor with a breathtaking view. Being an spg member, suite was discounted. Highly recommend to everyone.
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommend San Cristobal Tower
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Not deserving of great reviews

The room was old and run down. The staff okay but not the nicest. Very disappointing and very expensive.
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Equipe muito atenciosa.Peça apartamentos com vista para as Cordilheiras. Apartamento amplo e muito confortável. Café da manhã muito bom. E à noite sempre um Happy Hour.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in this hotel. Nice room. Nice employees great view for breakfast
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent Facilities But Average Service

The hotel and facilities are excellent. Room was large and comfortable. For a hotel of this caliber service was average. We had read that the concierge would go above and beyond to help guests but all he did when we asked for his services was hand us off to the Turistik Booth in the Sheraton Lobby. We always use a private driver and when we asked if he could arrange it he handed us off. So we had to find our own. No one else at the hotel went above and beyond. One of the nights we ordered room service and they got our order wrong twice and never resolved the issue. Again nice facilities and location but average service.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lujo y comodidad

Hotel cumple todas nuestras expectativas, la.habitacion muy amplia y comoda. Cuenta con un bar en el piso 21, con exquisitos tragos y comida, contando con una maravillosa vista de Santiago.
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service

The worst guest service resolution.

Hotel is decent, nothing really bad to speak off. Had a major problem with my room and my reservation.It got basically taken away. I checked in, left town for a business trip that over extended only to come back and find out they gave my room away. I left some minor toiletry items in the room but still, If I pay for 8 days of stay, that is my room for 8 days. The response we received from guest services is just absurd.
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Decent hotel

Asked for city view when booked , given view of building site and a hill side Staff very friendly and helpful Room could have been cleaner and disappointed to find room not cleaned upon retuning after a day out. But overall decent hotel and would rebook - I would just be more firm with them about issues above.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un verdadero 5 estrellas

Excelente atención. Un verdadero 5 estrellas.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurante e bar horríveis

Hotel excelente e bem localizado. Café da manhã agradável , funcionários ótimos . Quarto ótimo. Restaurante ruim , bar péssimo e com opção de apenas 3 tipos de vinho . Impossível pensar que isso aconteceu no CHILE
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Hotel in beautiful Santiago!

My husband and I picked this hotel from the internet, based on the area - Providencia, and what other guests had to say about the place. The public areas were lovely and the room was really nice - great views of both the Andes and the city! Breakfast in the lounge on the 22nd floor was fine, though the bacon remains undercooked, as some former guests wrote in Trip Advisor. The Manager however was kind enough to return it to the kitchen and have it cooked crispy for me. Food service in the downstairs bar area was terribly slow, though when I mentioned it to the manager at the pool area, he insured that we had a positive experience for lunch outdoors. The rooms were tastefully decorated in the traditional style that I love! The Bellman and Concierge were exceptional and they both had a lot of information and asked for feedback to insure that we were happy and understood their instructions! We arranged a half day tour with Hector through the Concierge and that went really well, and we loved the seafood restaurant recommended to us on the last evening of our stay!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo mejor de santiago !

Todo exelente. Me he hospedado en varios 5 estrellas de santiago y por ahora este es el que mas me ha gustado. Un 10 en todos los aspectos!