Located near Parque Arauco Mall, The Place offers a rooftop terrace with stunning city views, a seasonal outdoor pool for unwinding, and a gym to stay active. Attentive staff, dry cleaning services, and complimentary newspapers enhance the experience.
Located in Las Condes, a neighborhood in Santiago, The Place is near a metro station. Parque Arauco Mall and Costanera Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and San Cristobal Hill. Looking to enjoy an event or a game while in town? See what's going on at Julio Martinez Pradanos National Stadium. Visit our Santiago travel guide
This smoke-free aparthotel features a restaurant, a fitness center, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and a business center. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a Smart TV with digital channels and Netflix, and other amenities include free WiFi and room service.
The Place offers 52 air-conditioned accommodations with laptop-compatible safes and slippers. These individually decorated and furnished accommodations include desk chairs. Beds feature down comforters. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Santiago aparthotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.
Secured, covered self parking on site (USD 5 per day)
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Microwave
Oven
Refrigerator
Stovetop
Water dispenser
Dining
Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 12 for children
A restaurant
Room service (limited hours)
Bedrooms
Bedsheets provided
Down comforter
Hypo-allergenic bedding
Bathroom
1 private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with digital channels
Netflix
Streaming services
Outdoor areas
Garden
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
2 meeting rooms
Business center
Computer station
Desk chair
Comfort
Air conditioning
Pets
Pet friendly
Welcoming dogs only
One pet total (up to 33 lbs per pet)
Fee: USD 15 per pet per night
Service animals exempt from fees
Pets allowed in specific rooms
Deposit: USD 100 per stay
Suitability/Accessibility
No elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Electrical adapters
Free grocery shopping service
Free newspapers in lobby
Guidebooks
Iron/ironing board on request
Laptop-compatible safe
Local maps
Luggage storage
Multilingual staff
Porter/bellhop
Restaurant dining guides
Safe at front desk
Tour and ticket assistance
Location highlights
Near a metro station
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
1 building
18 floors
52 units
Banquet hall
Built in 2019
Double-glazed windows
Garden
Individual decor
Individual furnishings
Traditional architecture
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately USD 12 for adults and USD 12 for children
Covered self parking fee: USD 5 per day (in/out privileges)
Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from November to March
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Property is also known as
The Place Santiago
The Place Live Meet
The Place Aparthotel
The Place Aparthotel Santiago
Frequently asked questions
Does The Place have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at The Place ?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at The Place on 2 April 2026 start from AED 444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Place pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is available for USD 5 per day. There is free parking nearby.
What time is check-in at The Place ?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Place ?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is The Place located?
Located in Las Condes, this aparthotel is 0.7 mi (1.1 km) from Parque Arauco Mall and 1.9 mi (3.1 km) from Costanera Center. Patio Bellavista and Lastarria District are also within 6 mi (10 km). Manquehue Station is 11 minutes by foot and Military Academy Station is 13 minutes.
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Reviews
The Place Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Amenities
10
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 108 out of 136 reviews
10 - Excellent
108
Rating 8 - Good. 16 out of 136 reviews
8 - Good
16
Rating 6 - Okay. 3 out of 136 reviews
6 - Okay
3
Rating 4 - Poor. 4 out of 136 reviews
4 - Poor
4
Rating 2 - Terrible. 5 out of 136 reviews
2 - Terrible
5
Reviews
10/10 Excellent
ilse
30 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean. Loved this place, I'll come back.
ilse
Stayed 3 nights in Jan 2026
10/10 Excellent
Alana
30 January 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room and we got an upgrade to have a balcony which was wonderful! The pool and roof is beautiful and comfy as well.
Alana
Stayed 2 nights in Jan 2026
10/10 Excellent
Peyton
10 November 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room and the adjacent garden are gorgeous. The cafe on the property is delicious. The staff is kind and accommodating. Wonderful location. 100/10!
Peyton
Stayed 5 nights in Nov 2025
10/10 Excellent
Luis
5 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, beautiful facilities and good value for your money
Luis
Stayed 6 nights in Jun 2024
10/10 Excellent
Joni
16 April 2025
Liked: Cleanliness, room comfort
Very nice place and room was superb. Breakfast was a la carte and there were some good options to eat.
Joni
Stayed 3 nights in Apr 2025
10/10 Excellent
Carmen
1 August 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Felt safe and it is one of the most beautiful areas in Santiago. We would definitely stay here again.
Carmen
Stayed 4 nights in Jul 2023
10/10 Excellent
William
21 October 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place for a long stay, friendly and helpful staff. Comfortable rooms.
William
Stayed 23 nights in Sep 2023
10/10 Excellent
Rémi
17 April 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I have been here a few times and really love it.
The apartments and nice and big.
It's clean and has very good service.
Rémi
Stayed 4 nights in Apr 2024
10/10 Excellent
Daniel
8 April 2024
Everyone was so helpful and really appreciated the efforts to coordinate some excursions to further enjoy what Santiago had to offer
Daniel
Stayed 5 nights in Apr 2024
10/10 Excellent
Stephan
10 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property with very helpful staff! Fair prices.
My only complaint would be the spotty and sometimes very poor internet access quality.
Stephan
Stayed 2 nights in Jun 2024
10/10 Excellent
Maria
8 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and clean place - highly recommend to stay! spotless!
Maria
Stayed 13 nights in Dec 2025
10/10 Excellent
Maria
8 February 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and clean place - highly recommend to stay! spotless!
Maria
Stayed 4 nights in Jan 2026
4/10 Poor
Paulette
27 November 2025
Disliked: Communication
Great location and decent rooms. However, I was very disappointed about their customer service. I left my jacket in the room and reached out to the hotel so that they could save it for me and no one answered my calls nor responded my emails. The hotel only responded to me via whatsapp to let me know they were going to look for my jacket, but when I showed up three days later to check on my item, they informed housekeeping didn’t find anything.
I was extremely disappointed by the lack of honesty and transparency from their housekeeping staff because I left my jacket on top of the bed, so clearly they lied about it. Also,
how they handled the situation was extremely frustrating as the phone number listed on their website didn’t work and no one responded to my email requests.
Paulette
Stayed 1 night in Nov 2025
10/10 Excellent
Rémi
27 April 2025
Liked: Cleanliness, property conditions & facilities, communication
Great place to stay in general
Rémi
Stayed 6 nights in Apr 2025
10/10 Excellent
Terry
1 October 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The thing that stood out the most was the staff. Welcoming, friendly, knowledgeable and so helpful. The location gave me the option to walk and explore also access to public transportation was very close. The layout and design were awesome.
Shakira
Stayed 9 nights in Jun 2025
10/10 Excellent
Lori
29 September 2025
Liked: Cleanliness, room comfort, communication
The Place-really great
The rooms did not disappoint! I had a double terrace and it was really nice. I used the gym, which was minimal but got the job done. I attempted to extend my stay because I was so comfortable, but they were booked!
I do want to share that the area is a bit noisy with a street view and the restaurant right below my room, a white noise machine helped immensely at night.
Lori
Stayed 4 nights in Sep 2025
10/10 Excellent
MARIANA
16 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
A home far away from home. I come to Santiago often and I’ll definitely choose this place to stay
MARIANA
Stayed 9 nights in Jul 2024
8/10 Good
Weston
31 March 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place
Weston
Stayed 16 nights in Mar 2024
10/10 Excellent
Fei
17 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication