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W Santiago

5.0 star property
Luxury hotel with 3 restaurants and ski-in/ski-out access

Choose dates to view prices

Photo gallery for W Santiago

Rooftop terrace
Extreme Wow Suite | Living room | 42-inch plasma TV with cable channels, TV, iPod dock
3 restaurants, Japanese cuisine
Exterior
Marvelous Suite, Suite, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
W Santiago blends luxury with excitement in the heart of the city. Guests enjoy Japanese dining, rooftop pool cocktails, or quiet moments in the garden after skiing. The hotel's notably helpful staff receives consistent praise from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
The current price is AED 1,088
AED 1,088 total
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Wonderful Room, Room, 1 King Bed

Wonderful Room, Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Wonderful Room, Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds

Wonderful Room, Room, 2 Double Beds | View from room

Wonderful Room, Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | View from room

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed

Spectacular Room, Room, 1 King Bed | View from room

Spectacular Room, Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds

Spectacular Room, Room, 2 Double Beds | View from room

Spectacular Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Fantastic Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 797 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed | View from room

Marvelous Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 990 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated

Wow Suite, Suite, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Extreme Wow Suite

Extreme Wow Suite | View from room

Extreme Wow Suite

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 177 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Exterior

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AED 398 total
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About the neighborhood

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

What's nearby

  • Costanera Center - 11 min walk - 0.9 km
  • Parque Arauco Mall - 2 min drive - 2.4 km
  • Santiago Metropolitan Park - 5 min drive - 1.7 km
  • Medical Center Hospital Worker - 6 min drive - 5.7 km
  • San Cristobal Hill - 8 min drive - 4.1 km

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Tiramisú - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Route66 - ‬2 min walk
  • ‪Ica Cocina Peruana - ‬2 min walk
  • ‪Margó - ‬1 min walk

About this property

W Santiago

Luxury boutique hotel near Costanera Center
You can look forward to a poolside bar, a rooftop terrace, and shopping on site at W Santiago. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. Be sure to enjoy Japanese cuisine at one of the 3 on-site restaurants. Fitness classes are offered at the 24-hour health club; the property also has a garden, dry cleaning/laundry services, and 2 bars. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a banquet hall, and tour/ticket assistance
  • Multilingual staff, smoke-free premises, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 196 individually decorated rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch plasma TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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AED 1,135 total
7 Nov - 8 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 20,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CLP 19,900 to 19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Karai
  • NoSo
  • Red2One
  • Terraza

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • In-room crib
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at W Santiago?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at W Santiago on 1 December 2025 start from $296.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Santiago pet-friendly?

Yes, W Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CLP 72000 per stay and a fee of CLP 18000 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at W Santiago?

Self parking is available for CLP 20000 per day.

What time is check-in at W Santiago?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at W Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does W Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 42000 per vehicle applies.

Where is W Santiago located?

Set amidst the mountains, this ski-in/ski-out hotel in Las Condes is within a 15-minute walk of Apoquindo and Costanera Center and close to winter sports such as cross-country skiing. Los Leones Golf Club and Gran Torre Santiago are also within 15 minutes. El Golf Station is 6 minutes by foot and Tobalaba Station is 9 minutes.

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Reviews

W Santiago Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.0

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 302 out of 512 reviews
Rating 8 - Good. 123 out of 512 reviews
Rating 6 - Okay. 51 out of 512 reviews
Rating 4 - Poor. 15 out of 512 reviews
Rating 2 - Terrible. 21 out of 512 reviews

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Wondering staff and hotel. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

fangyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Great service overall. Highly recommended.
Stayed 1 night in Oct 2022

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, high quality hotel in nice area

Really friendly staff from start to finish. Super comfortable room with huge shower. Top quality breakfast selection. Hotel layout is a bit annoying in that you have to take three different sets of lifts to get to different areas. Some of the decor felt a bit dated. Pool bar / food menu was poor. Hotel is in a really nice part of Santiago, close to bars and restaurants.
Stayed 1 night in Apr 2023

2/10 Terrible

paul

Disliked: Cleanliness, amenities
Service horrible especially front desk
Stayed 1 night in Aug 2023

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of a disappointment

Very bad shower (low water pressure, long time to reach proper temperature) A lot of intermittent noise coming from room next door
Stayed 2 nights in Jan 2025

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandro Souza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acolhedor e surpreendente

Ao chegar no quarto notei que o registro de água não estava funcionando adequadamente e a privada está solta. Comuniquei imediatamente e sai para jantar perto ao hotel. Na volta, tudo já havia sido reparado e fiquei surpreso pela empatia e criticidade que deram ao caso!
Stayed 7 nights in Jul 2025

10/10 Excellent

María De La Luz

Liked: Cleanliness, staff & service, property conditions & facilities
buena pero los domos no me gustaron le quitaron el rico amniemte que tenia la terraza!!
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Stayed 3 nights in Jun 2025

6/10 Okay

Renata

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Espera mais de um W

Hotel está precisando se inovar. Está escuro, empoeirado, toalhas pequenas, travesseiros ruins, touca de banho foi colocada apenas na primeira noite, tive que pedir chinelos… não é um hotel acolhedor! Não tem lugar para colocar roupa e black out não fecha direito. Espera mais de uma rede W.
Stayed 4 nights in Jun 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities
It was clean and upscale
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo maravilhoso! Super indico
Stayed 1 night in May 2025

6/10 Okay

pablo

Liked: Amenities
Dated property maybe too woke for me
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property needs a bit of a remodel.
Stayed 8 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very great!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Stayed 3 nights in Mar 2025

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALERT: I have never seen anything like this before

We were with a group of friends as a personal trip. Me and my husband stayed at W hotel and my friends in another hotel. We decided to make a reservation for the restaurant (Karai) of the hotel before our departure. Due to the size of the group, they informed that we would need to choose the menu in advance as a “pre order menu” but they never informed something about the consequences of cancelling the reservation or in case of “no-show”. Before dinner, we were at the bar of the W hotel in the roof top, we were drinking and we were enjoying a lot. Since part of the group (me and my husb included) had a flight back to Brazil, my friends decided not to go the restaurant in the very last minute, so I was trying to manage the desire of different 10 adults since they had agreed to go previously. The restaurant started chasing me during this process then I informed them that they changed theirs minds about going to Karai. The person started saying that all the meals were prepared and waiting for us (quite weird since it is Japanese/Asian cuisine – does it supposed to be made fresh, right?) and I apologized saying that unfortunately they would not go. The restaurant kept sending messages and calling me – even during the time I was at the airport waiting for my flight back. I decided to no answer any of the messages anymore since there was nothing I could do at that stage.... Continue
Stayed 3 nights in Mar 2025

8/10 Good

Haihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
办理入住的時候是9點，明明有空房却是不給房間，等了四個小時才給房間，不人性化。
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Muy amables todos

Muy amables
Stayed 1 night in Feb 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Dec 2024