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Sheraton Santo Domingo Hotel

4.0 star property
Pet-friendly hotel with a full-service spa connected to a shopping center in Santo Domingo

Choose dates to view prices

Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, sun loungers
Junior Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Interior
42-inch plasma TV with cable channels, TV, pay movies
The Sheraton Santo Domingo Hotel in Gascue offers a peaceful retreat with a poolside bar, international cuisine with ocean views, a sauna, steam room, garden, and extended parking. Attentive staff and free WiFi in common areas ensure a caring experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Room service
  • Bar
The current price is AED 437
AED 559 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, minibar

Room, 1 Queen Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 33 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Queen Beds, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Outdoor pool, pool umbrellas, sun loungers

Club Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
HDTV
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
365 George Washington Avenue, Santo Domingo, 10205

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Guibia Beach - 12 min walk - 1.1 km
  • Calle El Conde - 17 min walk - 1.5 km
  • Sambil Santo Domingo - 4 min drive - 3.1 km
  • Blue Mall - 6 min drive - 6.4 km

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 34 min drive

Restaurants

  • ‪Adrian Tropical - ‬8 min walk
  • ‪Villar Hermanos - ‬6 min walk
  • ‪Café Boio - ‬8 min walk
  • ‪Cafeteria Clinica Abreu - ‬9 min walk
  • ‪El Conuco - ‬8 min walk

About this property

Sheraton Santo Domingo Hotel

Upscale hotel near Malecon
You can look forward to a poolside bar, a terrace, and shopping on site at Sheraton Santo Domingo Hotel. Treat yourself to a body scrub, a facial, or a deep-tissue massage at Sheraton Fitness Spa, the onsite spa. The on-site international cuisine restaurant, Cafe Casabe Restaurant, offers breakfast, lunch, dinner, and ocean views. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, barbecue grills, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 248 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, mini fridges, and free infant beds

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  • Pool
  • Spa
  • Free WiFi
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8.8 out of 10, Excellent, 1,678 reviews
The price is AED 382
AED 489 total
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (5,355 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Does Sheraton Santo Domingo Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Santo Domingo Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 25.6 per pet, per day. A cleaning fee of USD 38.4 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Santo Domingo Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Sheraton Santo Domingo Hotel?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Sheraton Santo Domingo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Sheraton Santo Domingo Hotel located?

Located in Gascue, this spa hotel is steps from Malecon and Casino Diamante. Grand Casino Jaragua and El Obelisco Macho are also within 10 minutes. Joaquin Balaguer Station is 22 minutes by foot and Casandra Damiron Station is 28 minutes.

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Reviews

Sheraton Santo Domingo Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 660 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

10/10 Excellent

Annie Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Was great to be at the Sheraton hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Tony

Great place to stay great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, friendly service, clean and close to restaurants and tourist sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property this hotel had been my home for many years
Stayed 1 night in May 2025

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!! From the entrance, front desk, bar, food to cleaning people, everyone is extremely professional, courteous, and their customer’s service it’s outstanding!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

eduardo

Liked: Cleanliness, amenities, property conditions & facilities
nice property
Stayed 2 nights in Jun 2025

10/10 Excellent

Ciera

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I’ve stayed here due to having a great experience my first time. Great hotel and great workers.
Stayed 1 night in May 2025

10/10 Excellent

Marty

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jul 2025

10/10 Excellent

Tongyu

Liked: Cleanliness, staff & service, amenities
really great location but hotel is a little old, staff are really nice and friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

NORKA

Liked: Cleanliness, amenities
I had a wonderful stay in Insurance hotel. Everybody was very friendly professional and nice. No complaints at all.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ruth M.

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place, staff is good very friendly,place is also also guest friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay at this hotel again for sure, clean a comfortable.
Stayed 2 nights in Aug 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the treatment the reception give when you have a visitor.
Stayed 1 night in Jul 2025

4/10 Poor

Gazmend

Disliked: Cleanliness, amenities, property conditions & facilities
No need to share.. a star rating should be enough.
Stayed 2 nights in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the moment we checked in to the day we checked out. The place was very attentive to our needs. Any minor problem we had, the staff was able to come and help out. We definitely recommend this place. The weather sucked but that is more of an outside factor. Great place. Thank you Michaelangel!
Stayed 1 night in May 2025

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff!
Stayed 4 nights in Feb 2023

10/10 Excellent

Ryan

Liked: Cleanliness
Services was great, one suggest is microwave in rooms
Stayed 3 nights in Dec 2024

8/10 Good

Frandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the Malecon
Stayed 1 night in Dec 2023

10/10 Excellent

Wilber

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe, staff very gentle
Stayed 3 nights in Jul 2024

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the idea they are service dog friendly. Did not like the idea our service dog could not eat with us by the pool. Also that breakfast was $25 each
Stayed 3 nights in Feb 2025

10/10 Excellent

Walter Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Michael McElroy

Nicole,Jose and Rose excellent service And El chef Anna at the poolside lunch everyday. ..Outstanding Fish ,Thanknyou Anna
Stayed 6 nights in Jan 2025