View all photos for Double or Twin Room, 1 Double Bed, Non Smoking
Double or Twin Room, 1 Double Bed, Non Smoking
Sleeps 2
1 Double Bed
View all photos for Triple Room, Non Smoking
Triple Room, Non Smoking
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Standard Single Room, 1 Double Bed, Non Smoking
Standard Single Room, 1 Double Bed, Non Smoking
1 bedroom
Sleeps 1
1 Double Bed
About the neighborhood
Located in Santos, Gonzaga Flat is near the beach. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor.
Santos Municipal Orchid Garden and Pelé Museum are also worth visiting. Visit our Santos travel guide
Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: BRL 35 per person
Minibar
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV with cable channels
Outdoor areas
Balcony
Laundry
Laundry facilities
Work spaces
Business center
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
Smoking not allowed
Services and conveniences
24-hour front desk
No housekeeping provided
Safe at front desk
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
30 units
Policies
Check-in
Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from May 27 2025 to May 26 2027 (completion date subject to change). The following areas are affected:
Business center
Exterior
Fitness facilities
Front desk
Hallway
Laundry facilities
Lobby
Parking area
Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately BRL 35 per person
Valet parking fee: BRL 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Gonzaga Flat have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.
The property will be renovating the pool from May 27 2025 to May 26 2027 (completion date subject to change).
Is Gonzaga Flat pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is available for BRL 25 per night.
What time is check-in at Gonzaga Flat?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Gonzaga Flat?
Check-out is at noon.
Where is Gonzaga Flat located?
Situated near the beach, this aparthotel is within a 5-minute walk of Boqueirao Beach and Gonzaga Beach. Santos Harbor is 3.1 mi (5 km) away. Ana Costa Station is 17 minutes by foot and Washington Luís Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Gonzaga Flat Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
9.6
Location
8.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 19 out of 75 reviews
10 - Excellent
19
Rating 8 - Good. 23 out of 75 reviews
8 - Good
23
Rating 6 - Okay. 19 out of 75 reviews
6 - Okay
19
Rating 4 - Poor. 8 out of 75 reviews
4 - Poor
8
Rating 2 - Terrible. 6 out of 75 reviews
2 - Terrible
6
Reviews
Verified review
10/10 Excellent
Dianne
26 March 2024
Liked: Cleanliness, room comfort, communication
Nice hotel
Nice hotel. Close to everything, very clean. Polite employees
Stayed 1 night in Mar 2024
Verified review
8/10 Good
Verified traveler
28 April 2025
Liked: Cleanliness, room comfort, communication
Bom, mas trocaria de apto
Foi boa apenas, piscina interditada por tempo indeterminado, chuveiro, Ar-condicionado e cama excelente, quarto e banheiro cheiroso, dala e cozinha conjugado cheiro horrível, parece ser de cachorro ou essência parecida ao cheiro, corredor super limpo e cheiroso, café muito bom, atendimento bom.
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Wanderley
25 April 2025
Liked: Cleanliness, room comfort, communication
execelente
Excelente atendimento, ambiente limpo, arejado, ótima vista, gostei e recomendo, mas o café da manhã poderia ser melhor
Stayed 1 night in Apr 2025
Verified review
8/10 Good
JOAO GABRIEL
15 April 2025
Disliked: Room comfort
Ótima localização
Localização excelente, quarto com barulho da rua. Café da Manha razoável.
Stayed 2 nights in Apr 2025
Verified review
10/10 Excellent
Silvia
12 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Zentral gelegen.
Stayed 4 nights in Dec 2024
Verified review
6/10 Okay
Verified traveler
28 December 2024
Liked: Cleanliness, room comfort
Funcionário despreparado e estressado
Em um dos quartos o microondas estava com defeito e pedimos para que ele fosse consertado ou que disponibilizasse um recipiente para ferver a água no fogão, já que não havia nenhum utensílio para esse fim, apesar de o fogão estar apto para uso. Quando fomos fazer esse pedido na recepção, o gerente Bruno ficou inconformado com o pedido, achou descabido e começou a dizer coisas inapropriadas para um gerente. Não sei por que se sentiu ofendido (pelo menos foi o que pareceu) com o nosso pedido (afinal, foi apenas um pedido). Acho que ele não está preparado para assumir o papel de gerente, um cargo que exige muita habilidade para lidar com pessoas e ele não tem o mínimo de bom senso, de traquejo e de educação. Foi mesmo lamentável o posicionamento dele, pois estávamos apenas querendo solucionar a questão da água quente. Depois de todo esse bate-boca, uma funcionária mandou um técnico para arrumar o micro e uma panela/vasilhame de alumínio para esquentar a água no fogão. Assunto resolvido e não precisaria toda aquela discussão com o Bruno dizendo que ele não tinha obrigação nenhuma de resolver os nossos problemas.
Stayed 3 nights in Dec 2024
Verified review
6/10 Okay
Midiã
5 December 2024
Liked: Cleanliness, room comfort, communication
Boa Estadia! Confortável e um atendimento muito receptivo!
Stayed 2 nights in Nov 2024
Verified review
8/10 Good
MARIA H
1 December 2024
Liked: Cleanliness, room comfort, communication
Embora tenha informado minha restrição a glúten na reserva, e na recepção nada foi oferecido no café.
Stayed 2 nights in Nov 2024
Verified review
6/10 Okay
WELLINGTON C
19 November 2024
Disliked: Communication
MAIS ATENÇÃO AOS DETALHES
Razoável, muita confusão no "check in", troca de quartos, quartos com pessoas, enfim, não foi uma boa experiência.
Stayed 1 night in Nov 2024
Verified review
2/10 Terrible
Herton
12 November 2024
Disliked: Cleanliness, room comfort, communication
Pessimo!
Horrivel, quartos sujos com pessimo acabamento de reforma mau feita. Recepcionistas desisformados, dao certeza que vao ajudar e nao fazem nada. O que salvou de tudo foi um otimo cafe da manha, nao recomenfo esse Flat pra ninguem.
Stayed 3 nights in Nov 2024
Verified review
2/10 Terrible
Andre
11 November 2024
Disliked: Cleanliness, room comfort, communication
Não recomendo!!
Hotel necessita de reformas urgentes. Quarto com paredes mofadas, banheiro em estado precário e móveis extremamente antigos e desgastados. Fotos do anúncio não condizem com a realidade que encontramos lá…
Stayed 2 nights in Nov 2024
Verified review
6/10 Okay
DIOGO
30 October 2024
Liked: Communication
Disliked: Room comfort
Boa para trabalho, porém um pouco antigo os moveis acredito que valor da estadia está dentro da proposta.
Stayed 4 nights in Oct 2024
Verified review
8/10 Good
Adriana
29 October 2024
Liked: Cleanliness, room comfort, communication
Boa,
Stayed 2 nights in Oct 2024
Verified review
8/10 Good
CAMILA
9 October 2024
Liked: Room comfort, communication
Poderia ser um pouco melhor
Equipe da recepção e limpeza são muito educados e simpáticos, mas a estrutura física deixa a desejar, infelizmente. Alguns pisos no quarto estão quebrados e soltos, torneira pia do banheiro vazando é difícil fechar. Café da manhã é bom, mas com suco artificial.
Stayed 1 night in Oct 2024
Verified review
4/10 Poor
Kleber
22 September 2024
Disliked: Cleanliness, room comfort
Não recomendo
A acomodação tem mofo no banhero, a água nao escoa no banho e faz uma poça no box. Nao ha qualquer proteção contra barulhos dos vizonhos ou no corredor. É impossível dormir, portanto. Crianças e adultos fazem barulho até tarde da noite e durante a madrugada. Não bate sol no quarto, nao há controle remoto para a tv da sala, o sofá é de curvim e as amenidades de banho se reseumem a 2 sabonetes.
Stayed 1 night in Sep 2024
Verified review
8/10 Good
Maria de Fatima Barbosa
17 September 2024
Liked: Cleanliness, room comfort, communication
Agradecida aos funcionários pelo atendimento. O Hotel dispõe de um bom café da manhã.
Stayed 2 nights in Sep 2024
Verified review
8/10 Good
anny
18 May 2024
Liked: Room comfort
Feedback
O hotel é bem agradável, so não tem almoço e tbm nao indicam lugares ou aproximadade q as pessoas possam comer, a parte da academia está funcional devido ao equipamentos ,tirando isso o quarto e muito amplo e bonito porem devia ter um sofa no lugar de uma cama de solteiro para quarto de casal
Stayed 2 nights in May 2024
Verified review
8/10 Good
Maria Fernanda
18 May 2024
Liked: Cleanliness, room comfort, communication
Ótima localização. Funcionários prestativos e educados. Ótimo café da manhã.
Precisa melhorar a limpeza do quarto.
Stayed 1 night in May 2024
Verified review
10/10 Excellent
MONICA CRISTINA
15 March 2024
Liked: Cleanliness, room comfort, communication
Gostei muito do lugar, recepcionista Thiago foi super solicito e muito simpatico, me ajudou quando precisei! Com certeza irei ficar mais vezes!
Stayed 1 night in Mar 2024
Verified review
4/10 Poor
Ursula Sheila
6 March 2024
Disliked: Cleanliness, room comfort, communication
Razoável, o quarto era bem antigo, o ar condicionado não funcionava. Nos trocaram para um quarto melhor assim que eu reclamei. Café da manhã com poucas opções.
Stayed 1 night in Feb 2024
Verified review
10/10 Excellent
REGINA
5 February 2024
Liked: Cleanliness, room comfort, communication
Excelente custo benefício
Flat Gonzaga com boa localização, chuveiro espetacular, atendimento excelente,. parabéns para o Bruno da recepção que nos ajudou com as malas e check in. Café da manhã com bastante variedade.
Stayed 1 night in Feb 2024
Verified review
8/10 Good
MARILIA
15 January 2024
Acomodações simples para o valor da diária
Stayed 2 nights in Jan 2024
Verified review
4/10 Poor
Verified traveler
19 December 2023
Disliked: Room comfort
Razoável
Tv não funcionava, reclamei e mesmo assim não arrumaram.
Chuveiro ruim, café da manhã fraco.