"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!).
He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not...
"Front desk gave me a river view upgrade upon request. Everyone was incredibly nice and helpful. Property is beautiful with a perfect location in town yards away from restaurants and cafes. Bridge is visible from the front of the property. Highly recommended."
"This place is just beautiful! Right on the Camino. My room was large, with chairs, AC and a great shower. Comfy bed and pillows. There is a garden to sit in, as well as a lounge area indoor and outdoor. It was quiet. And the staff! They were so kind and helpful. Had dinner there, which was delicious. And drinks are available at a reasonable price. I would definitely stay here again!"
"Choose this place If you like peaceful stroll in the garden after your restful sleep. Exceptional staff, especially Sarah 👏. It is close to Sanctuary of Penha and sorrounded by nature. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.