Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015
What's nearby
Praia de Guriri - 15 min drive - 16.2 km
Praia do Brejo Velho - 22 min drive - 19.0 km
Praia Aldeia do Coco - 23 min drive - 19.8 km
Parque Estadual de Itaunas - 32 min drive - 31.5 km
Farol da Barra - 36 min drive - 34.4 km
Restaurants
Sorvete Caramelo'S - 5 min walk
Padaria Sabores - Centro - 4 min walk
Subway - 4 min walk
Bombom Café - 4 min walk
Restaurante Universal - 6 min walk
About this property
Norte Palace Hotel
Property highlights
You can look forward to a free breakfast buffet, a garden, and laundry facilities at Norte Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
An outdoor pool and a children's pool
Free self parking
A 24-hour front desk, an elevator, and a banquet hall
Smoke-free premises, barbecue grills, and luggage storage
Room features
All guestrooms at Norte Palace Hotel have comforts such as air conditioning, as well as amenities like free WiFi and minibars.
Free buffet breakfast available daily 6:00 AM to 9:30 AM
A restaurant
Snack bar/deli
Things to do
Children's pool
Gym
Outdoor pool
Sauna
Steam room
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Outdoors
Barbecue grill
Garden
Picnic area
Accessibility
Elevator
More
Banquet hall
Smoke-free property
Room amenities
Bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Minibar
More
Air conditioning
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus
Frequently asked questions
Does Norte Palace Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Norte Palace Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Norte Palace Hotel?
Self parking is free at this property.
What time is check-in at Norte Palace Hotel?
Check-in start time: 1:00 PM; Check-in end time: anytime.
What time is check-out at Norte Palace Hotel?
Check-out is at noon.
Where is Norte Palace Hotel located?
Situated in Sao Mateus, this hotel is within 12 mi (20 km) of Praia de Guriri, Praia do Oitizeiro, and Praia do Brejo Velho. Praia Aldeia do Coco and Praia do Caramujo are also within 12 mi (20 km).
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Norte Palace Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 52 reviews
10 - Excellent
26
Rating 8 - Good. 13 out of 52 reviews
8 - Good
13
Rating 6 - Okay. 9 out of 52 reviews
6 - Okay
9
Rating 4 - Poor. 1 out of 52 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 52 reviews
2 - Terrible
3
8.6/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10
I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
LARS
Stayed 7 nights in Jul 2024
6/10
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Joshua
Stayed 2 nights in Mar 2024
10/10
Gostei muito e foi de fácil localização, limpo e com ar-condicionado top
Rodrigo
Stayed 1 night in Mar 2025
10/10
JoãoPaulo
Stayed 1 night in Feb 2025
6/10
na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim
Jarbas
Stayed 1 night in Jan 2025
10/10
Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri.
André Luiz
Stayed 5 nights in Dec 2024
8/10
A recepção foi extremamente simpática, compreensiva e atenciosa. Me ajudaram a levar as malas e corrigiram minha reserva. Meu quarto excelente!
Maria Luiza
Stayed 1 night in Jan 2025
8/10
PRISCILA DE
Stayed 1 night in Jan 2025
6/10
O quarto fazia frente com uma rodovia.
Para dormir o barulho atrapalha.
O box vazou e alagou todo banheiro.
Verified traveler
Stayed 1 night in Dec 2024
10/10
Alexandre
Stayed 1 night in Nov 2024
10/10
Bruno
Stayed 1 night in Oct 2024
8/10
rose s b dos santos
Stayed 1 night in Oct 2024
8/10
Alceny
Stayed 1 night in Sep 2024
8/10
Ótimo hotel, atendimento bom.As roupas de cama muito limpas.
Única que não gostei,foi o barulho do ar condicionado da unidade externa.
Odair José
Stayed 4 nights in Sep 2024
2/10
Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse.
Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado.
Péssima experiência!
Patrícia
Stayed 1 night in Sep 2024
10/10
Henrique
Stayed 2 nights in Jun 2024
8/10
Leonardo
Stayed 1 night in Apr 2024
10/10
Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom.
Kaio
Stayed 2 nights in Apr 2024
10/10
Nathan
Stayed 1 night in Feb 2024
10/10
Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto.
DEMIAN
Stayed 1 night in Jan 2024
8/10
ADRIANO
Stayed 3 nights in Jun 2023
6/10
Razoável
Addan
Stayed 1 night in Feb 2023
2/10
Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo