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OMO5 Otaru by Hoshino Resorts

3.0 star property
Ski hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for OMO5 Otaru by Hoshino Resorts

Exterior detail
Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lounge
Interior
Reception
Located in the heart of the city center, OMO5 Otaru by Hoshino Resorts offers a welcoming base for travelers. Guests enjoy special skiing privileges with convenient shuttle service, can recharge at the on-site coffee shop or bar, and are just steps from the historic Otaru Canal.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AED 297
AED 328 total
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Bidet
  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 30 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Rainfall showerhead
Bidet
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Separate bathtub and shower
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 2 min walk - 0.2 km
  • Sakaimachi Street - 3 min walk - 0.3 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km
  • Otaru Aquarium - 6 min drive - 5.2 km

Getting around

  • Otaru Station - 8 min walk
  • Hoshimi Station - 25 min drive
  • Sapporo Okadama Airport (OKD) - 50 min drive

Restaurants

  • ‪ルタオ - ‬3 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬4 min walk
  • ‪魚真 - ‬3 min walk
  • ‪ISO - ‬3 min walk

About this property

OMO5 Otaru by Hoshino Resorts

Hotel near Otaru Canal
Consider a stay at OMO5 Otaru by Hoshino Resorts and take advantage of a coffee shop/cafe, laundry facilities, and a bar. Hit the slopes at this hotel offering a ski shuttle, ski lift privileges, and ski privileges. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-in, and smoke-free premises
  • Coworking spaces, a 24-hour front desk, and a vending machine
  • Luggage storage, a water dispenser, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, electric kettles, and heating

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Restaurant

Hotel Torifito Otaru Canal

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski equipment rentals
  • Ski lift privileges

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from November 17 2025 to November 18 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Frequently asked questions

Is OMO5 Otaru by Hoshino Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at OMO5 Otaru by Hoshino Resorts?

Limited spots are available.

What time is check-in at OMO5 Otaru by Hoshino Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at OMO5 Otaru by Hoshino Resorts?

Check-out is at 11:00 AM.

Where is OMO5 Otaru by Hoshino Resorts located?

Located near the slopes, this Otaru hotel is in the city center and within a 5-minute walk of Nichigin-dōri, Otaru Canal, and Sakaimachi Street. Otaru Art Village and Stained Glass Museum are just steps away. Otaru Station is 8 minutes by foot and Minami-Otaru Station is 20 minutes.

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OMO5 Otaru by Hoshino Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 147 reviews
Rating 8 - Good. 44 out of 147 reviews
Rating 6 - Okay. 13 out of 147 reviews
Rating 4 - Poor. 11 out of 147 reviews
Rating 2 - Terrible. 3 out of 147 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in May 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.

10/10 Excellent

Johnny

Liked: Amenities, property conditions & facilities
Wonderbar
Stayed 1 night in Apr 2025

10/10 Excellent

Hooi Ping

Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024

8/10 Good

Hoi Ying Shania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024

10/10 Excellent

Eng C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A littoral gem in Otaru

Hotel is within walking distance from the train station and close to the canal and many shopping streets. Rooms are really cosy with very comfortable bed and separate shower and toilet. Buffet breakfast, while not having a huge selection, food is of high quality and tasty. Like all Japanese hotels, the staff are so polite, friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was new and clean. Food cuisines were delicious. The reception (a young lady) was pleasant and polite. The overall impression was great!
Stayed 2 nights in Aug 2023

10/10 Excellent

Sook tze

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Jul 2023

6/10 Okay

Siu Wing

Disliked: Staff & service
Staff is inexperience for handling multi-tasks and/or urgent matters, hope it could be improved soon.
Stayed 1 night in Feb 2024

10/10 Excellent

Man In Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties.
Stayed 1 night in Sep 2024

8/10 Good

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接待的飯店人員英文很好，而且態度很親切，盡可能地回答了我們有的疑問，飯店地點非常棒，走路到各個景點都很近，飯店內部的氣氛也很舒適
Stayed 2 nights in Oct 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newly renovated and efficient room. First one for three that I see with 3 single beds
Stayed 1 night in Oct 2025

4/10 Poor

Mta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
案内された部屋が清掃前でした。
Stayed 1 night in Oct 2025

6/10 Okay

masahiro

Liked: Cleanliness
期待していただけに 綺麗でゆったりできたホテルでしたが 期待以上ではありませんでした
Stayed 1 night in Aug 2025

10/10 Excellent

よしこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロント、ナイトラウンジ、朝食ビュッフェとスタッフのみなさんが笑顔で迎えてくださり帰る時も優しくお声をかけてくださって気持ち良く楽しく時間を過ごすことができました 館内はとても綺麗で静か、客室も広く過ごしやすい空間でした また滞在したいと思いました
Stayed 1 night in Aug 2025

8/10 Good

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities
部屋の広さ、清潔さとも満足です。 朝食のビュッフェのメニューが多いです。 部屋にコヒーが置かれていないのが若干物足りなかったです。
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車場が限られていて、場合により遠くまで止めに行くのが面倒。館内は清潔感あり、サービスも問題ない。
Stayed 1 night in Jul 2025

10/10 Excellent

Hai Yiu

Liked: Cleanliness, amenities, property conditions & facilities
非常好，有機會會再預訂
Stayed 2 nights in Jul 2025

10/10 Excellent

Chi Wai W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay at Otaru

Very good hotel. Excellent location. Room is big and clean.
Stayed 1 night in Jun 2025

8/10 Good

Wai Ching

Liked: Cleanliness, amenities, property conditions & facilities
今次跟朋友自駕遊，酒店門口有小量車位，泊滿了還有其他聯營的停車場可用，非常方便。酒店離小樽運河和小樽堺町通り商店街都好近，可以不用駕車都可以到達。最欣賞是酒店可以借音樂盒返房間，我非常喜歡。美中不足是沒有水提供。
Stayed 1 night in May 2025

8/10 Good

Fumihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったり過ごせて快適でした。 時間の都合でバーに行けなかったのですが、次小樽に行く際は利用したいです。
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広めの部屋で快適

トリプルに家族３人で泊まりました。広めの部屋で快適に過ごせました。トイレが少し臭ったのは気になりました。 ラウンジの小樽おつまみセットが良かったです。
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Stayed 3 nights in Mar 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
落ち着いた雰囲気でよかった。シャワーの使い方を理解するまで時間がかかりました。

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service
Disliked: Amenities
Location a bit far from station
Stayed 2 nights in Jan 2025