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"Helpful staff, "

"A very nice hotel great spa Staff very helpfull "

"Good"

"We had a fantastic experience at Kashmir Hotel and Spa. The staff was very professional, courteous and polite. The food was really delicious and plentiful. The hotel was quite, you can rest well. The only part I didn't enjoy personally was the massage I got. It was good technique but did not much besides that. "

"very good hotel best service i will back again"

"The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly."

"Highly recommend "

"Clean rooms and spa, Friendly staff."

"A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired."