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"The Hotel is in an ideal location is the big plus. Very disappointed in our arrival arrangements. Our reservation advised us to call before we arrived to get parking instructions and transport to the hotel instructions. The instructions to the parking facility were incomplete as to exactly where in the Mercsnte garage we were allowed to park. The reservation clerk we called was a “bit” impatient and was very rude and unhelpful about how we would get to the hotel. We had never been to Lubijiana before so didn’t understand the “Hotel Shurrle” service. We thought she was sending your own shuttle. We had not been advised about the shuttle’s that should be hailed. We ended up taking a cab and when we are the receptionists rude about our confusion. Better communication on our confirmation would have helped."

"Great hotel in great location. "

"Very clean, staff was very friendly. Breakfast options were incredible and the room was very nicely laid out and designed"

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"Clean room, helpful staff, spacious common areas, good shared kitchen"

"The staff was very friendly. A very nice hotel. We highly recommend it. "

"Loved the massage chair in our room!"

"Clean hotel, convenient location right near city center. "

"Good service, nice people"