Is Papelillo Lofts pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1500 per stay and a fee of MXN 1500 per pet, per stay. Service animals are exempt from fees.

How much is parking at Papelillo Lofts?

Papelillo Lofts doesn't offer parking.

What time is check-in at Papelillo Lofts?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

Where is Papelillo Lofts located?

Situated in Sayulita, this hotel is steps from Sayulita Square and Sayulita Beach. Gringo Hill and Sayulita Farmers Market are also within 10 minutes.

Papelillo Lofts Reviews, Deals & Photos 2025

8/10 Good

Jean Pierre

23 April 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, great design

Very clean, good location, good design. I had a unit with full kitchen and it is well equipped. The shower not working properly, the water is a bit warm but not hot. Centrally located, near the bars, restaurant, pedestrian street, beach. Great location, buy can be noisy for certain people. The phone number given in Hotel.com is out of service, but I wrote them and they give me a good one.

Stayed 4 nights in Apr 2025

6/10 Okay

Robert

27 December 2024

Disliked: Staff & service, amenities, property conditions & facilities

No one to check me in, super noisy till 3 am and terrible customer service.

Stayed 4 nights in Dec 2024

8/10 Good

Tracey

19 March 2023

Liked: Staff & service

We recently returned from Sayulita and our stay at the Papelillo lofts. Positives of this unit; You are in the heart of the city, the unit itself (Loft 6) gave of plenty of space, short walk to the beach. The lady on site "Mariana" is so very lovely. There is a language barrier but we used google translate to communicate which worked well. The con to the unit for myself was the lack of cleanliness (counters, floors, bathroom ect). I did not complain as that is not my way. I did ask for dish clothes and dish towels and Mariana provided these for us quickly. I knew when booking this unit that it was in the heart of the city and that there would be nightly noise to the wee hours of the morning. (this held true) I knew this before i booked and brought earplugs and headphones. If you want a quieter place you will need to sleep outside of the downtown core. Overall, we enjoyed our time in Sayulita.

Stayed 7 nights in Mar 2023

6/10 Okay

AmAnda

28 March 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Loud, central, and stylish—but not for light sleepers. The party is right outside, privacy is minimal (gap in the shades), and cash payment may be needed. The loft is dark, making makeup tricky. Great if you’re independent and up all night, but not a resort vibe. Sayulita itself is amazing!

Stayed 6 nights in Mar 2025

10/10 Excellent

Xavier

18 March 2025

Liked: Cleanliness, staff & service, amenities

Es muy bonito el loft y su ubicación es excelente pero tiene varios puntos que mejorar; no cuenta con wifi, no cuenta con tv sólo esta la base, la recamara de la parte de arriba no tiene cortinas, es imposible domir porque pega el sol desde las 6 am, se renta para 3 personas y solo dan 2 toallas y faltan cobijas en estas fechas esta muy helado y las cobijas no son para nada calientes.

Stayed 2 nights in Mar 2025

2/10 Terrible

Paul

2 March 2025

Disliked: Staff & service

Worst experience we’ve ever had

The property is very loud at night, lots of confusion during check-in and checkout, and very poor communication

Stayed 3 nights in Feb 2025

2/10 Terrible

Katherine

6 February 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Located right next door to club. No insulation so it was cold at night, loud music until 4:30am and no hot water or standard amenities like towels, blankets etc. Stay anywhere else.

Stayed 2 nights in Jan 2025

10/10 Excellent

Liliana

20 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and spacious property, great location, a block from the plaza. Nice and clean. Staff are wonderful people. Totally recommend. 😃

Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

16 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is such a sweet and charming hotel. I loved waking up and opening all of the sliding windows and feeling like I was in a treehouse. It is right in the middle of the action, so if you are a light sleeper or do not plan on partying all night I would highly recommend getting something further away. The music never really stops, and the windows do not stop the sound from the street at all. On one particularly bad night, someone started construction at 2 am in the space directly under us with their music blasting. It was such a bummer to have slept so poorly there because I loved everything else. Staff was great.

2/10 Terrible

KELEEN

1 January 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Poor communication - Rooms not as advertised

The check in experience was terrible. It says to contact them 24 hrs in advance. I called, emailed, and messaged on the app. The hotel never responded to us. There is not a front desk, but luckily we found cleaning staff that was able to communicate with the management and they let us into our room. We weren’t provided any information including wifi passwords. The AC units didn’t work and there was no water pressure in the shower (literally none). We had to wash our hair in the bathroom sink which had an abundance of water pressure. Very odd. At checkout - they let us know that they messaged on WhatsApp. This is important information to put in the listing, especially if you’re accepting reservations on an app but won’t be communicating through the app, pick up phone, or return emails.

Stayed 1 night in Dec 2024

10/10 Excellent

Christina

20 August 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My favorite restaurants were literally steps away. The shopping on the short walk to the beach was amazing. Staff texted me when needed and responded to a request within minutes. Can't ask for better!!

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

8 August 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved it!! Very unique place, super cute!!

Stayed 4 nights in Aug 2024

10/10 Excellent

CHELSIE

17 June 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean room, lovely outdoor seating for the lofts, friendly staff, close to everything. I would definitely stay again!

Stayed 2 nights in Jun 2024

6/10 Okay

Dirk

8 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No water first day. No hot water at all. Property manager keeps a very close eye on tenants.

Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

4 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Large and comfortable room

Stayed 1 night in May 2023

10/10 Excellent

Leslie

24 December 2022

Liked: Cleanliness, staff & service, property conditions & facilities

The lofts are really cool urban flats. Open spacious floor plan Beds are super comfortable and we appreciated the nice linens. It is a great location close to everything. Be prepared for a bit of noise but it's worth it! We would stay there again

2/10 Terrible

Caren

31 May 2022

Disliked: Staff & service, amenities, property conditions & facilities

The room was big, however, it was dark. There were no hangers for the shower towels, so they had to be spread out throughout the room. There was no staff when I arrived. There was one person that worked in the store next door that open the door of the hotel and my room. I was given no instructions and I was charged the wrong amount because she didn't work there. The next someone that worked in a nearby hotel came to the Papelillo Lofts to charge the remaining amount. There was no one in the hotel that worked there, only the cleaning lady. At the end of my stay the property manager that I had contact only with WhatsApp messages, charged me $200 MXN pesos (appx. $10 DLR) for staining a face cloth. I did not stain it because the only face cloth that I used was still in the bathroom and it was perfectly fine. I tried to talk and explain that that wasn't my fault, but they insisted that I had to pay it anyway. I definitely don't recommend this property to anyone.

Stayed 3 nights in May 2022

10/10 Excellent

Brooke

25 March 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved staying here, we stayed in loft 3 and it was wonderful. The staff was very nice and even though there isn't a front desk they very promptly answered my messages through Expedia. The room was very clean and nice when we arrived. The cleaning service is phenomenal she was the sweetest women I've ever met. The staff doesn't speak english but we had no problems communicating with them using google translate or text messages. There was a fan in our room and with it on we couldn't hear any noise from outside which was great since the location is practically steps from the square and the taco stand with the best pastor in town is directly below you. We were literally 3 minutes from the beach, 2 from the square, and there was an Oxxo right across the street for snacks and water. This place was very well priced for how comfy the bed was, how nice the bathrooms were, and its location. Our loft didn't have a living room or kitchen but I know others do and ours did have a mini fridge and microwave. I wouldn't recommend this for a family with younger kids but for people in there twenties or families with kids 12 and up or a couple this is a great place if you're looking to be a short away from the best restaurants, the beach, and the night life this is the perfect place to stay. Not to mention the Wifi was also fantastic. After reading some reviews I was skeptical of how my stay would go but the amenities and service blew me and my boyfriend away.

Stayed 5 nights in Mar 2022

2/10 Terrible

Shannon

22 February 2022

Disliked: Cleanliness, staff & service

I was not given a correct key on check in

Stayed 2 nights in Feb 2022

8/10 Good

Sean

3 January 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Big, Clean, Central

Big, hip, spacious place in the heart of downtown. Close to everything, but also a bit noisy at night, so just be aware of that. The place was clean and nice. We enjoyed it.

Stayed 2 nights in Dec 2021

2/10 Terrible

Eric

11 December 2021

Liked: Cleanliness

Disliked: Staff & service

Bad management

The place is nice though expensive I thought. But the management of the place was terrible. I could not pay with my credit card and had to assume more fees to pay with Paypal. The Internet was running at 1MB/sec, impossible to do zoom calls. I was supposed to get a refund for my 3rd night (I cancelled it to go elsewhere) and it has been 1 month and I am still chasing after my $. Its just not worth the trouble.

Stayed 3 nights in Nov 2021

10/10 Excellent

Tim

7 December 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great sized room. Ample space. Center of town.

Stayed 3 nights in Dec 2021

2/10 Terrible

taryn

17 November 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A completely different hotel than what was pictured. Do not stay

Stayed 5 nights in Nov 2021

4/10 Poor

Christopher

13 November 2021

Disliked: Cleanliness, room comfort

Pretty, but not practical

I chose this place because we were traveling with kids, and I don’t like to stay in hotels with them because they’re not tiny, but also not old enough to be in their own rooms. In that aspect, this place was great, because it had a king size bed downstairs and two twins in the loft, upstairs. The space was aesthetically beautiful. But you don’t stay in a hotel for style. You stay for there for sleeping, resting, and convenience. None of that was possible in this space. It’s hard to find hotels that DONT have Wi-Fi, but I’ve definitely come across some in Mexico. I had two classes I was hoping to be able to take, on zoom, while here. I had paid for those classes. I was unable to take them because there was no Wi-Fi at all, during our entire stay. The guy, Jose (he was really nice), kept restarting the modem but it never did work during our entire stay, besides a short 3-hour window the first night. They had 3 “air conditioners”, but only one (in the kids loft - I realized too late or I would have slept up there with them) worked. It was super hot and uncomfortable. Normally, I would have opened the windows to get SOME air and circulation in BUT there were cockroaches and I didn’t want any more coming in. Shower was gross and water wouldn’t drain. Lastly, it is EXTREMELY NOISY and you may as well be sleeping out on the balcony in the middle of party alley. No sound insulation whatsoever. Bring heavy duty earplugs and some serious sleeping pills.

Stayed 3 nights in Nov 2021

2/10 Terrible

Elizabeth

18 June 2021

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Rateros

Mal, pésimo, son unos rateros me robaron, me dijeron que mi reservación estaba cancela, y tuve que pagar 4500 en total por qué ya no me quedo de otra

Stayed 1 night in Jun 2021

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