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"The hotel is being renovated but that didnt spoil our stay the staff were all friendly and the bar and restaurant area were stunning. Stayed in room 108 which had two large windows with amazing views."

"We stayed for one night to attend a concert nearby. I'd booked a while ago and was a little dubious reading some of the recent reviews. The hotel has a great location and is as you'd expect a Victorian seaside hotel to be, a little dated but that's part of the charm. The hotel boasts commanding views over the bay and close to the castle. We had 2 rooms booked, both were spacious, clean and seemed to have new furniture. The staff were lovely. There's minimal parking, but we managed to park nearby. Overall the hotel was ideal."

"An amazing hotel, beautiful rooms, comfortable beds. Ian and John were so welcoming. Newly decorated with homely relaxing colours. Will definitely go back."

"Excellent service room excellent food excellent friendly staff"

"Property outdated in some areas including in bedrooms net curtain had holes from wear curtain hanging off rail need a fresh coat of paint in bedroom and some areas of hotel need a clean and a fresh coat of Paint "

"Cottage 23 absolutely fabulous everything we needed and more beds so comfy smelt amazing great gardens back and front would highly recommend once again hotels .com you never fail "

"It was good"

"friendly staff, food was very good"

"Enjoyed my stay vey easy to find and everything clean and comfortable "