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Hotel Promenade

3.0 star property
Savor a delicious breakfast then unwind in style with access to top-notch amenities.

Choose dates to view prices

In the heart of the historical district, Hotel Promenade offers an inviting blend of relaxation and convenience. Enjoy a free breakfast buffet, unwind at Sauna spa or on the serene garden grounds, and take advantage of in-room WiFi, bike rentals for exploring nearby landmarks.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 1,201
AED 1,270 total
includes taxes & fees
25 May - 26 May

About this property

Hotel Promenade

  • Hotel near Rhine Falls
  • A free breakfast buffet, a terrace, and a shopping mall on site are just a few of the amenities provided at Hotel Promenade. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Additional perks include:
    • Free self parking
    • Bike rentals, luggage storage, and a front-desk safe
    • Outdoor furniture, smoke-free premises, and free newspapers
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces, as well as perks like free WiFi and free newspapers.
  • More amenities include:
    • Tubs or showers, free toiletries, and hair dryers
    • 80-cm flat-screen TVs with satellite channels
    • Heating, daily housekeeping, and electrical adapters/chargers

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 588 reviews
The price is AED 637
AED 685 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 05.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Promenade pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Promenade?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Promenade on 25 May 2026 start from AED 1,201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Promenade?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Promenade?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Hotel Promenade located?

Situated in the historical district, this spa hotel is within a 10-minute walk of Herrenacker, Rhine, and Vorstadt. Allerheiligen Münster and IWC Museum are also within 15 minutes. Schaffhausen Station is 7 minutes by foot and Neuhausen Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

Reviews

Verified

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Good but should be better for price

Service generally excellent but bin in room was full of previous people's rubbish upon arrival. No air con so room hot.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with professional, friendly and helpful staff. Very nice romantic garden. Quiet place for relaxing.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

umair bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to live and move around in Rhein Fall area. Rooms are big and very clean. Very well maintained property.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Promenade was delightful, and the hotel was immaculate and cozy. I’ll be back!!!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

MARY ELLEN L

Liked: Cleanliness
Disliked: Property conditions & facilities

Not what was expected

The hotel is nice, most of the staff was great, the rooms are dated, but the beds are comfy and the soaps are nice. Only visit if you are a democrat.
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Roxanne

Liked: Cleanliness
Very old school property-
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Glenn

Liked: Cleanliness
Disliked: Amenities
This is another boutique Swiss Hotel. No air conditioning. And it was hot. They removed the bar fridge so we could not even keep some cold drinks. They claim of Eco reasons fails if you are hot and can not sleep. We could not stay in the room long so we spent more time down on the river where it was cooled. I would never book a hotel again with out air condition in the summer. And be careful of what you get from a Boutique hotel. Breakfast was limited. Wifi was a problem. They had limits on number of devices allowed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel, situé à proximité de la vieille ville, personnel très agréable et serviable. La chambre était très propre et le lit très confortable. Le petit déjeuner est aussi excellent. Je le recommande sincèrement. Merci pour cette belle expérience!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vielen Dank für die freundliche Gastfreundschaft. Das Zimmer war gross, gut eingerichtet mit Balkon und grossem Bad, bequeme Betten. Trotz über 30 Grad Celsius war das Zimmer angenehm kühl auch ohne Klimaanlage. Das Frühstücksbuffet war reichhaltig, könnte aus unserer Sicht am Wochenende auch bis 11 h offen bleiben.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alterwürdiges Hotel, alles wunderbar
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel "vintage"

Le réceptionniste a fait l'effort de parler en français et je lui en suis très reconnaissante. Petit déjeuner correct, prix (Suisse) si je devais retourner à Schaffhouse, je choisirais le même hôtel.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daniela Grimm

Sehr schönes, ruhiges Hotel mit einem schönen Gartensitzplatz und sehr nette Angestellte! Und man ist in 5 Minuten zu Fuss in der Altstadt.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliche Ambiance
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal und großem sauberen Zimmer und Bad. Das Hotel liegt an einer Straße, wodurch es werktags bei offenem Fenster mitunter recht laut ist. Ansonsten ein tolles Hotel.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Kurt Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre in einem gepflegten Hotel. Geräumige Zimmer und ein gutes und reichhaltiges Frühstück. Gut zu erreichen und nahe am Stadtzentrum und den Sehenswürdigkeiten. Gerne wieder.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

pei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechte Aufenthaltserfahrung

Der 50-jährige Mann an der Rezeption hatte eine sehr schlechte Einstellung und war ungeduldig，Ich habe das Gefühl, dass das Check-in-Erlebnis sehr schlecht ist
Stayed 1 night in Jun 2024
Verified

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très sympathique et attentif à vos besoins. Petit local fermé à clé pour les vélos.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Hans-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles i.O.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle Promenade !

Sejour agréable dans un hotel très bien placé. Restaurant avec menu conforme au tarifs suisses et plats excellents. Adresse a retenir
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour un séjour de deux nuits

Situation proche du centre mais dans la verdure et les fleurs. Hotel pratique, confortable, chambre spacieuse et très bien aménagée. Repas excellent quoique le service à table soit un peu simple. Sur l'ensemble, très bonne impression
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities

It was a bed for 2 nights.......

The hotel it self is dated and could do with refurbishment. There is a convoluted process to get access to the wifi which actually didnt work. The bedroom is pretty basic, no frills at all. Weird thing in the room was no headboard on the bed and if you want to sit up and watch tv you would be leaning against a lamp... bit strange. Took lunch and dinner outside of the restaurant as there are plenty of places to eat in Schaffhausen. Bar closes really early and no exceptions so couldn't, what I did see seemed to be very limited options. Staff were friendly which was nice to see. Overall it was an ok stay, I wouldnt recommend or go back to be honest as it all just seemed a little tired.
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Sauberkeit, Ordnung, Freundlichkeit, Service war zu unserer vollen Zufriedenheit
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Edvins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE SATAY WAS VERY GOOD!
Stayed 1 night in Jan 2021
Verified

8/10 Good

Marie Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel mais rapport qualité prix moyen

Très bel hôtel avec personnel très accueillant. Petits bemols : la chambre n'a pas été refaite, on passait 2 nuits et pour le prix on aurait aimé ce service. Manque de certains articles de douche. Par ailleurs petit déjeuner pauvre : pas de possibilité de choisir entre fromage ou charcuterie tout est sur la même assiette. Sinon super bien situé par rapport à la vieille ville : en 15min à pied on y est.
Stayed 2 nights in Jun 2020