Search Cottages in Schenectady

"Breakfast was great room was clean. Key didn’t work when I got there they asked me to come back down. Bringing new key up would have been a bit better so I didn’t have to. That was a big expectation for price paid. "

"Entire building was very clean, staff was extremely pleasant and friendly. Breakfast was delicious and hot with lots of options. "

"Very clean, nice staff. "

"Love the place! Breakfast was great. Need to do a little improvement with cleaning the tables after people finish eating, because obviously the patrons can’t clean up after themselves. Jack in the front desk, amazing!!!! He was so kind and patient to my family. He even explained all the stuff the hotel can do, that we didn’t know about. Such a great guy! "

"Nice room, very clean and quiet. The staff is very nice. It has a great location if you’re adventures take you out that way"

"The family had fun. It was perfect, employees were fantastic."

"There was an event going on and we waited over 30 minutes for an elevator. Then we ended up having to take the stairs everytime up and fown which was 11 floors to our room. It was loud all night long. People running up and dowm the hall, yelling until atleast 1:30am. "

"The room was quite spacious and a perfect size for two people. However, the customer service was a bit of a letdown. We were in town for a wedding and found that the ironing board in our room was broken; despite calling and requesting a replacement, no one ever followed up. I also noticed that the staff seemed frequently distracted by their cellphones. Even when returning late at night, the front desk attendant didn't acknowledge us, which felt a bit off from a safety perspective. While the location is convenient enough that we’d consider staying again, the service definitely has room for improvement."

"Room was great, staff was great. Breakfast was good, lots of options "