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"On arrival the hotel was very pleasant. The staff were helpful but without a smile. We then had the unfortunate experience of guests in the next door room who insisted on playing loud music in the evening, then again at 6.15am, being loud and smoking, the whole corrider smelt of cigarettes, which in turn created a fire risk for all guests. In turn the hotel staff were reluctant to compensate us (having spent €300) for this experience. We were offered breakfast which really was a little cost to them, we however were veey upset and tired for our day ahead. The hotel staff did not deal qith the people in the next room at all alart from ask them to turn the music down, they should have been thrown out! "

"Amazing breakfast "

"Parking was easy. Self check-in was simple, but plenty of staff on hand. Rooms were pristine and the historic nature of the location was on display. Plenty of restaurants nearby and an easy 30min walk to central Münster. "

"Very friendly and helpful staff. Spacious room and in close vicinity of all the city center. "

"There was no hot water! The staff did not warn us it had been out for days! I have a hurt back and a cold shower only makes it hurt more and all day! Shameful! "

"Reasonably priced, modern and very clean. Staff were very friendly. As a regular visitor to Münster o would recommend this hotel."

"The hotel is very neat and situated close to the railway station "

"Clean and spacious. Friendly staff. The room was quite simple but covered all the basics. The lift was making a really strange noise when we were there. Hopefully they'll take a look at that soon - it sounds like it's going to break down and get stuck one day! "

"Great kitchen, good facilities"