Search Residences in Schnepfau

"I paid more than my colleague for my two night stay. He had full pool and gym access whereas I did not have any access to either. They asked me for another 50 euro if I wanted a swim. Reception staff were rude and dismissive."

"No comments to room, all was ok."

"The hotel is fantastic for its design, the room and the view. I regret the quality of the food at the restaurant as well as its design which made me think I better cross the street to go to the Mac Donald. The Spa is great but its opening hours till 9PM makes it difficult to enjoy a business day, a restaurant and finishing the day at the spa. So sad."

"Some of our ski equipment was missing after the staff unpacked our car. We spent hours of our morning searching the ski room, our car, the room trying to search for the missing items. The hotel staff was of NO assistance at all. In the end, we had to find a remedy for THEIR mistake and were offered NO compensation for all the problems and valuable time we lost on the slopes. It was an extremely disappointing experience, especially for a hotel of this price category."

"Horrible staff and dirty rooms, used contact lenses and hair everywhere, a toilet smell all night from other units spreading the room. The staff was accusing us of unpaid invoice, even though she was there herself during checking in collecting all payments. Do not stay at this hotel!"

"Mein Wochenende war einfach toll Komme gerne wieder Das ganze Personal war sehr zuvorkommend und due Zimmer sehr schön"

"Amazing staff, brilliant childcare, great amenities and the perfect setting. We will be back! "

"Check in was wonderful. Room was spacious with a nice size shower and bathtub. Charging ports on each side of the bed. Great location. Only issue was that the mattress was a bit hard."

"Nice location close to the city centre and places to eat"