"No staff at all. Room wasn’t cleaned at all, nothing was provided."

"Fully equipped apartment. Great choice in Zurich."

"Check- in hat super funktioniert per Schlüsselbox und Code. Ruhige Wohnanlage. Sie befindet sich in der Stadt, da ist Straßenlärm normal."

"My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests."

"I wasn't able to use the tv and coffee maker. All others are very good"

"The location was very good for that price. The ground floor room meant you heard the conversations and smelled the smoke from the people that often went in front of the building to smoke. We wanted a small kitchen to be able to eat in the apartment. Grocery stores were close enough to make that easy. The lack of supplies meant that we had to share the one fork and eat our salad out of a cooking pot. The small bathroom had no walls or curtain for the shower, so you need to barely turn the...

"The only negative was the lack of air conditioning and no screens in the windows. Outside of that everything was amazing."

"The property is spacious, beautifully maintained and ideally located in the city centre, with excellent transport connections. The restaurant and bar offer a great selection of food and beverages. The sauna and gym facilities were excellent, clean and well maintained. What really made our stay special was the outstanding hospitality. Every member of staff, from the restaurant and bar teams to the front desk and housekeeping, was incredibly friendly, welcoming and always greeted us with a...

"The place is convenient, close to the train & bus station. The room is modern with kitchen supplies, good for cooking if you are saving money for food. Generally, it’s clean but i think that day the housekeeper forgot to sweep the floors - it’s dusty. They are strict in check-in/out. You can call help via phone call but no one is around to talk to. You must bring your phone all the time inside the vicinity, otherwise you are screwed. All in all, its a nice decent place to stay."

"Very clean, good facilities provided in the apartment."

"The staff was no really attentive with my requests. The room was not clean and they come just one time to do the general cleaning, the towels where to small and only one time they replaced them. Only only one window was able to open fully and was for the very noisy size, I can smell the bathroom and all the smock from the outside bus, I really didn't have a confortable time,plus the location was very dangerous at night! that was most terrible thing."

"This was one of the most affordable properties we found in Zurich. The room we stayed in had one bed, a sofa couch, and kitchen. The space was exactly what we needed. The AC unit provided is one that uses a tube through a window, meaning you have to have the window open in order to use it. This wasn't a huge issue since it was a little chilly during our stay so we didn't have to use it the whole time. This building is near nightlife though, so just be mindful that if you do need to open a window...

"The apartment is very comfortable with everything needed for a good stay. It is like living in the neighborhood. Really neat place and excellent service by the host. Also household essentials are there and it is very well equipped."

"Absolutely Horrible Experience – Dirty, Unsafe and Zero Customer Service! Our experience at SwissStar Irchel was absolutely horrible, with serious safety hazards in the room. Room 404 was extremely cramped and could not accommodate 3 people. Dangerously sharp furniture and fixtures around the bed. Even more disturbing, extremely sharp hooks directly above the headboard, right where someone could easily hit their head. It is completely unacceptable for sharp metal fixtures to be positioned...

"Eenvoudige kamer. Keukentje is aanwezig. Openbaar vervoer verbindingen zeer nabij en goed."