Search Chalets in Scranton

The room was perfect. Codes worked and way access. Very clean and comfortable. If I had anything to say on the negative. We came up late and it was very hard to see the entrance and exit.

Location was very clean and staff was very polite and helpful . Also free breakfast was surprisingly nicer than expected which was a pleasant surprise

It was very nice and clean. The gentlemen who checked us in was fantastic but the woman who checked us out stared at the computer with earbuds in and literally never even looked at us. Poor customer service skills but otherwise it was great.

The girl that checked us in was really attentive and helpful!

It was a quick check in and staff was friendly.

Didn’t stay long, but the kids loved the pool, the staff was helpful, and the room was clean.

Convenient location in a charming rural town. Rooms were clean, bedding was comfortable and many thoughtful amenities.

The awesome gal that checked me and the same person, I had the pleasure to check out with….was literally such a delightful personable individual! Too bad there aren’t more like her in the Customer Service Industry. I arrived early and asked if there was any chance to check in early…. She checked and there was! Above the call of duty… 😊😊😊

I love the Double Tree Hotels! The beds are always comfortable, I love the Crab Tree and Evelyn products they supply and who doesn't like a warm cookie at check in. This Double Tree in Wilkes-Barre did not disappoint. It was clean and every thing was kept up. Staff were very friendly and helpful. We ate a quick dinner in their restaurant before going to a play. We just had burgers but they were very good and again, wait staff was very friendly. Their is road construction at the bottom of the...

Very impressived with how clean and modern it was. Definately will stay here again.

Enjoyed the stay. Loved hot chocolate

Great stay

Clean, comfortable and convenient. Three great C’s! And friendly :-)

Good breakfast and fitness room.

Front desk Staff Jenna and bartender Allie were outstanding and very accommodating. Food and drink was great! Housekeeping staff used wrong sheets on bed and requires to be taught how to properly make a bed. Recommend asking for a room facing the back as opposed to one on the road in the front.

Great staff and very clean!

Hotel was very clean and front desk staffed when I checked in around midnight. Pool & hot tub closed due to covid. A small amount of breakfast items were available to go, also due to covid. Hallways are dark, as if lighting was an afterthought. Room was clean, TV modern, bathroom clean and modern. No bugs found under mattress. Would definitely stay again.

Room was nice and clean. Did forget an expensive pair of sun glasses on the desk and called right away. House keeping claims they didn't find them but they were 100% left in the room. Pretty sad they were dishonest. But the overall stay was great. Elevators were broken though.