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"Was very close to the custom house plaza. Had a good amount of stores and food places around it. Very easy to get to and the staff were on top of everything would definitely go back. Room was spacious and clean"

"Food"

"Great location, perfect as the Shuttle bus from SFO airport stops opposite. Within walking distance to all downtown shops and restaurants, fishermans wharf, all minutes away. I didn't like that I could hear the guests in the room above walking about throughout the night. The intricately carved wooden headboard looked great but I am a clean freak and there was quite bit of dust and hairs in all the crevices which was off puting. I cant imagine that housekeeping checks this after every guest. The water temperature in the shower fluctuates depending on usage from other hotel guests and the bathroom is quite dated. Overall I would still stay here again. Its a gorgeous building with great architectural features. Water coolers conveniently located on all floors. Pastries would have been nice in the morning with the complimentary coffee but there are some great breakfast options downtown so it wasnt a big deal. Reasonably priced. Staff helpful and friendly and great communication from the concierge via email. Thank you. I visited here from the UK."

"Clean room. Great staff"

"We did a staycation for our honeymoon. This was our first time here and we were pleased with everything from the staff, to the grounds, the food, and the room. Highly recommend!"

"No turn down service in 3 days. Came back to an unkempt room with wet towels."

"Room was clean and quiet "

"Room was neatly cleaned breakfast was good "

"Enjoyed the stay in there, it’s new hotel very clean and cozy."