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"Outstanding staff and hotel."

"Staff are lovely. Hotel restaurant is amazing. Had to pay extra to upgrade room. Be careful when packing stairwells are very tight . Difficult to navigate. Elevator available very tight, understandably not North American standards. "

"The receptionist was very kind and gave me early access to my room because I was exhausted. My dog was very welcome and the breakfast was fresh and simple. It would be great if they had a little bar or coffee machine to be able to have refreshments in the lovely gardens."

"Staff were the best anywhere. They were very helpful with information and anything needed. The hotel is not new or fancy but the authenticity and experience was beyond compare. There was a lot to see and do even for off season. Just a short train ride to Rome and then connections to Pisa, Naples, or other destinations. My husband and I have no complaints."

"Very friendly and corteous staff. Nice pool. Great first floor restaurant. Nice setup overall"

"Despite this being our 4th visit to this hotel - tjere was no recognition of being a returning guest! We had 2 rooms booked - my room was covered in tjosands of ants in the bedroom and bathroom - it was unvlean and unhygienic- the reception changed my room and the sage did mot work - there was no welcome bottle of wine as previous years - as we were only booked 1 night we did no"

"Really good"

"While housekeeping kicked in day two, room had mosquitoes and we got bit terribly, internet connection was almost nonexistent, breakfast was one coffee+ croissant (How is this buffet breakfast), the people next room had their TV on all night long, there is no front desk until 2pm and she leaves at 8pm( when she is there, she is excellent, friendly, helpful- thank you for everything) don’t fall for shuttle..it is private car and charges 70 euros, housekeeping people are ok, room, bed- ok, bathroom ok. If you need a place to stay clean and have no luggage it is ok. But for 85 euros a night it is not worth it."

"Good hotel"