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"Excellent food and service."

"The room is spacious. And bathroom and toilet are separate, nice sink. And there is a bath space inside the hotel "

"For a solo traveller it was a great stay. Loved having a washer dryer to catch up on my laundry. Located within walking distance to prime tourist destinations. Deep tub was very clean and perfect to soak in after long day walking in snow and cold. English friendly staff."

"Excellent room, very spacious, modern, and clean. Breakfast was good and included vegetarian options. Good location, within walking distance from the train station. It was convenient to use their washing machines and dryers. "

"Loved the Onsen space and the rooms were fairly spacious for 3 people. Huge thanks to the staff for helping me with some laundry issues. They went out and above to resolve my issues. "

"Beautiful decor, lighting, comfy pillows and bedding. Clean, nice room layout. Very nice onsen views, helpful staff. The one thing to improve is to provide mini skincare amenities like other high-end hotels in Japan."

"Very comfortable room."

"Very good location. Clean."

"Clean and spacious room & bathroom, loved the high tech shower, LG styler was a highlight! Foot massager was awesome, the two king beds were great. Very comfortable stay. Loved the breakfast buffet - delicious and so much variety. Coffee machine during the day was great! Such a great stay! "