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"The hotel has very good location. The stafff are very nice and friendly. The rooms are clean"

"The hotel's concierge service was good and the facilities were old but clean. It was a hotel with history. However, it was disappointing that the reception staff at the public bath on the 2nd floor seemed a bit tired. The location was good and I plan to visit again next time I go to Kobe."

"Staff were very helpful! Room had the best view"

"Great stay and speedy check in service. Recommend to those who want to stay near the airport for early departure, another plus is walking distance to outlet stores "

"Great service and amenities! Everything around is very close and convenient especially the train station and the familymart inside the hotel. Would go here again"

"great location and hotel amenities. stayed two nights before and after flights from Kansai airport. Enjoyed a spa and shopping "

"Service was great. Room was actually bigger than expected and had enough room for large suitcase and very convenient location."

"Like this hotel, very convenient and price is reasonable."

"The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown. "