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Employees very friendly, and helpful. The rooms are clean and have good amenaties. The location of the hotel has good restaurants and shopping.

Friendly staff, love to been able to have coffee maker in room

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i flew in from california with a 22 hour layover to Bangkok and this Property has a shuttle pickup location outside the airport and they will arrange to drop you off as well, perfect for long layovers. Hotel is is very clean, staff is professional and the food is amazing. Sauans, Jaccuzi and a modern fitness center are a few amenities i love as well as two huge pools and play room for the kids. the interior is beautiful if you like selfies.

Amazing Food, friendly staff and clean efficient room. Also, 5 minute shuttle to and from Terminal 2 at Incheon

Staff is courteous and attentive. Hotel is conveniently located near a park, a strip mall with many food options, and a subway station.

The check-in process was seamless. The staff who checked me in was Mason. He spoke English very well. Initially, I checked in with two suitcases due to a continuing travel to a different country in a few days. There is no-one to help with my luggage, but they have carts that they provided me to take my luggage into my room. Oh yes, noteworthy to mention, I took AirPort Express bus 6004. The stop to drop is across the street, of the hotel. As I was carrying two big suitcases, it was very...

The room felt small, but everything was highly satisfying.

The receptionist was very helpful and accommodating. We recommend staying there.

Very Prime location close to the convention center hotel was very clean and convenient yet. It lacks some modern features such USB charging sockets

The breakfast provided was excellent and very filling. The instant coffee was good and they give new fresh towels every morning, you just need to ask. The blankets are fluffy and warm. You can dry your clothes at a portable drying line. There is also a very deep tub and the shower system is well maintained. It is also very close to various forms of transportation like buses and trains. And this place is very quiet and you can’t hear your neighbors that much. If you ask they will watch over your...

Great place to stay near the airport

Arrived on evening of 4/18, got very friendly front desk with very helpful information about the area.

The room was clean for the most part. Very nice and spacious. The only thing was there was mold in the shower. On the shower head and along the walls/glass. Not super bad but could have been prevented. Staff was very helpful and nice. Surrounded by restaurants and convenient stores. Close to trains and buses. If you want there is taxis and Ubers.

Stayed a night here and it was great. Clean, quiet and comfortable. The staff are friendly and readily available. They also provide shuttle service to the airport which I got to use.