Search Cottages in Serenbe

"The staff were rude, slow and uninformed during the check in process. They didn’t even know how to use the app to pay for multi-day parking passes. The rooms were dirty and unkept. The restaurant was awful and there is no other food options close by. I definitely will not stay there again or recommend it for anyone else."

"in terms of breakfast, they only did store muffins and a coffee machine so I wouldn't really call that breakfast. However, the room was very clean. Everything was organized and they the staff were really quick with our reservations. "

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"A nice hotel to stay at."

"Clean room, friendly staff & good breakfast."

"The over priced parking, the room phone that didn't work and a very indifferent reception from the front deck did not indear us."

"Booked this hotel because it was close to the airport and had a good rating on Expedia. Staff were friendly and helpful and we appreciated the shuttle to and from the airport. We had to leave early so didn’t have an opportunity to try the breakfast. In general, though it wasn’t terrible, the cleanliness of the hotel wasn’t great. I expected better base on the Expedia reviews. We changed rooms due to an unpleasant odor (possibly the cleaning product) in the room we originally booked and there were some slickly spots on the table by the beds. Our room was next to the elevator so we heard a lot of noise outside our room until close to midnight. There were a lot of children running around and slamming doors."

"The rooms need a microwave. The rooms need to be handicapped excessible."

"Soft comfy beds!"