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"Evening person at reception was abrupt & not welcoming on three occasions. Not suited to her role. Carpet stains in the corridors of level 8 and level 5 unacceptable. Carpet stains in the two rooms we were in are unacceptable. The bathroom shower floor in the two rooms we stayed in is slippery and dangerous. "

"The bedrooms were not clean on arrival. The bed sheets and pillowcases had visible stains and did not appear freshly laundered. The furniture is also quite worn and would benefit from replacement or refurbishment."

"Clean room, great staff, connection to great mall, and good breakfast "

"Budget accommodation. "