Search Residences in Serrano

"Too many high hidden fees for coming across as a Hotel. The director was very kind and polite. The 2 bedrooms villa was poorly designed. We learnt that the resort has been recently taken over by another owner. With did not have an unpleasant stay but I cannot accept fees that sum up to the cost of an extra night."

"The Villa is so beautiful. It’s a privilage to stay in a place with history."

"War ok "

"Friendly and welcoming staff, beautiful pool, spacious rooms. Quiet and convenient location, near beaches. "

"Very nice property. Clean, comfortable."

"La location è strategica e gli appartamenti sono inseriti in un contesto dove è evidente l'attenzione al dettaglio e la qualità dei materiali. Le dotazioni sono più che sufficienti per conservare e cucinare in vacanza, ma se manca qualcosa la gestione (Marco) provvede. La piscina è un valore aggiunto per le famiglie che vogliono rilassarsi in tranquillità e comodità con i loro bambini, come anche per chi, di ritorno dalla spiaggia, vuole finire la giornata coccolato nelle aree massaggio. Il...

"Sadly, this place has great potential but it is a poor experience based on horrible customer service and poor amenities. It started with the front staff requiring higher extra fees than what was stated in the ad, blaming Hotels.com for having wrong information. My family then had to wait outside the reception for 45 minutes - no, they were not even allowed in to our room nor to use the pool - while I had to drive to an ATM to get cash to pay the fees. Who said customer experience is important?...