Search Hostels in Settrington

"Hotel location was great, but rooms were a little stuffy. We were on level 4 and it was relatively sunny out. Good staff, late night bar staff need a little more training. Breakfast is worth missing"

"Very near the city centre, could have done with glasses in the room, Breakfast nice. Finally, it may be more prudent to place the older clientele (over 65) in the ground-floor rooms."

"Very comfortable room with a free upgrade to a family room which was huge. Excellent pillows. Good gym- needs updating and making bigger though. Breakfast was good."

"everything was excellent, the bed just wasnt comfortable, we couldnt sleep properly the mattress was too hard , and very thin pillows, but we would bring our extra ones if it meant booking again, as that was all we could say was wrong for us, the view and everything else including staff and food was 100% definitely recommend to anyone "

"Hotel good but my colleagues were not let in for a discussion as it was after 21.30? Also a long wait at reception whilst other customers were discussing appropriate identification whilst trying to check in."

"Lack of kitchen facilities on 23rd March was disappointing but managed by customer facing staff reasonably well. The hotel facilities are looking tired (eg fireplace in lounge covered in dust and fluff). Opportunities missed to champion Yorkshire produce (food, drink, souvenirs, Newspapers etc) at what could be Yorkshire Coasts premier hotel. Our first return visit since Covid and somewhat disappointed. Would be happy to speak with Management if they are interested in Customer feedback."

"Lovely hotel. Fab location. Staff were really helpful and lovely. Food was amazing. Would go back. "

"Not very helpful on front desk. Was 10 minutes early and wanted £10 before they would give us our home. I stood and waited with a dog a 5 year child for 10 minutes,,, shocking service "

"Lovely staff and nice room, although the lots of noise outside. People shouting and delivery vans/lorries loading and off loading "