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"The building itself is in a poor state of repair with a huge hole in the fascia board round the back. Cleanliness was poor. There was a false nail on the floor behind the bathroom door from a previous occupant. Not a huge issue in itself but it does make you wonder how well the rest of the room was cleaned. Our soap dispensers were empty on arrival too. That said, the staff were very welcoming and helpful. The parking was easy and convenient and the amenities nearby, especially the Indian Restaurant and takeaway were excellent. A good and convenient place to stay but you they do need to up their game on maintenance and cleaning."

"The top-floor suites have a huge balcony with city views and a private hot tub. Amazing!"

"Lovely big comfy beds. Staff very friendly and approachable. Breakfast was amazing lovely crispy bacon."

"Just returned from a night at Hoopers . Excellent stay, warm reception from host , lovely room, very comfy bed."

"Excellent including dinner breakfast and staff"

"Great central location and lovely breakfast"

"Breakfast could be better."

"Nice location, friendly & polite staff, good quality food."

"Wasn't expecting too much from our stay at The Dolphin hotel Swansea as it wasn't expensive and only classed as 3*. The receptionist was very friendly, efficient and welcoming. We did mention that we were in Swansea to celebrate my partner's birthday but wasn't offered anything as a free upgrade which would have been a nice treat. Having worked in hotels myself in the past this is something that can result in repeat business. The furniture was very dated and worn in appearance and the carpet was coming away from the walls. However the room was spotlessly clean. It suited us for what we needed and depending upon the price we would book there again "