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"Hotel smelled like chlorine from the pool. The A/C wasn’t turned on in our room despite it being 24C the day we arrived. Other than that, the hotel was nice."

"Adding a potato option to breakfast would be good"

"Easy check in. Staff extremely friendly and helpful. Stay was great. "

"Excellent staff who went out of her way to ensure we had everything we needed. Right in downtown Stratford with convenient parking and shops, restaurants and theatre within walking distance. "

"Excellent location. Staff very friendly and helpful"

"The room is so spacy and comfortable!"

"Very convenient location and beautiful facility. Parking was excellent as well"

"Beds were comfortable. Rooms somewhat smaller but clean and not a big deal overall as we only stayed 2 nights. Front desk staff were welcoming and friendly. The water dispenser in the lobby was empty and the lady said we’d have to get water elsewhere. Not sure why they don’t have someone replace it for customers. Was empty for the full days we were there but did see someone using it when we arrived so they got the last of the spring water. At breakfast the attendant said the waffle batter dispenser was broken as she had already fixed it 3 times and still malfunctioning. Seemed like an easy fix to me so my child could have waffles but she was stern and rigid about allowing that to happen. A bit odd to me and not what I would consider good customer service. For the price this was a good stay. "

"Good"