Ascott Heng Shan Shanghai offers an upscale family getaway near The Bund. Rejuvenate in the sauna or steam room, let kids play in the garden playground, or sip drinks at the bar. Enjoy free WiFi in public areas and helpful concierge services for planning Shanghai adventures.
Upscale family-friendly aparthotel near Nanjing Road Shopping District
You can look forward to a terrace, a garden, and a playground at Ascott Heng Shan Shanghai. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
An indoor pool
Self-serve breakfast (surcharge), self parking (surcharge), and luggage storage
Smoke-free premises, concierge services, and 1 meeting room
An elevator, secured bicycle storage, and a front-desk safe
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and separate dining areas.
More amenities include:
Deep soaking tubs and hair dryers
LCD TVs with cable channels and DVD players
Separate sitting areas, separate dining areas, and kitchens
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CNY 500 per day
We have included all charges provided to us by the property.
Optional extras
Fee for self-serve breakfast: approximately CNY 138 for adults and CNY 69 for children
Self parking fee: CNY 72 per night
Rollaway bed fee: CNY 300.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Ascott Heng Shan Shanghai have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Ascott Heng Shan Shanghai?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Ascott Heng Shan Shanghai on 28 May 2026 start from AED 1,121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ascott Heng Shan Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for CNY 72 per night.
What time is check-in at Ascott Heng Shan Shanghai?
Check-in begins at 2:00 PM.
What time is check-out at Ascott Heng Shan Shanghai?
Check-out is at noon.
Where is Ascott Heng Shan Shanghai located?
This family-friendly Shanghai aparthotel is located in the historical district, within 1 mi (2 km) of Hengshan Road, Huai Hai Road Shopping District, and Metro City. Grand Gateway 66 and Xujiahui Shopping District are also within 1 mi (2 km). Zhaojiabang Road Station is 8 minutes by foot and Jiashan Road Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.2
Location
8.4
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 12 out of 18 reviews
10 - Excellent
12
Rating 8 - Good. 4 out of 18 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 18 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 18 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 18 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Shu Yen
21 December 2025
Liked: Cleanliness, amenities, communication
Good location, amenities, thoughtful service.
Shu Yen
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Xiaozhi
12 November 2024
Liked: Cleanliness, property conditions & facilities, communication
It's a luxury hotel in a quiet area with a lot of hidden shops and restaurants nearby to choose from.
Xiaozhi
Stayed 4 nights in Nov 2024
Verified
10/10 Excellent
Oliver Qi
25 October 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a perfect place for those preferring bigger space, self simple cooking and laundry doing, etc. it is located in one of the best areas, which is not only safe, also full of culture elements of Shanghai. With subway station near by, it is very convenient for those who want to get around the city. I would stay there again if I ever visit Shanghai again.
Oliver Qi
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Shining
22 November 2025
Liked: Cleanliness, property conditions & facilities, communication
The kitchen is good, the rooms are clean and bright!
This hotel is in a perfect location in the French Concession. Quiet, clean, modern and with a great staff who is helpful and couldn't have been nicer. Breakfast had a lot of choices. This is a full breakfast, not continental breakfast and the staff will make eggs to order. The rooms are spacious and clean and having a washer/dryer is an added bonus. The full kitchen would be great for families especially. There is a beautiful pool area and complete gym. We would stay here again in a heartbeat!