Find Hotel with a Concierge in Shanghai

"1st time traveling to China and 1st stop in Shanghai. It’s a 5-star hotel in a great location and “Nanjing” walking street just crossing the street. Friendly staff, good service even room cleaning is excellent. Unluckily my room was settled at a low floor (FL 7) and my window view is small street of side of the building and there was a ground floor shop doing renovations from the midnight to the morning every night from my check in to check out. I believe the hotel will do something for me if I make a complaint but I don’t and just let it go. Overall it’s a great place to stay."

"The AC was a bit challenging but ironed itself out..the gym and locker room has personal spa cold plunge sauna and steam room a huge win for me. Cardio equiptment could use a bit of an upgrade however highly functional. Pool was great, staff was amazing. Breakfast one of the best I've had..id give it a 4 star based on the rooms carpeting and walls dated in rooms.as far as shower great heat pressure all amenities fantastic..staff beautiful people..i would definately stay again"

"Awful place, no ac or heat the breakfast very poor do not recommend I pre pay 8 days and I left the second day and los lost my money, do not recommend "

"What I loved is the staff and their attention for my 4 years old son. It was his birthday on the 17th of March, the hotel kindly gave him a cake and a card which was heart-warming. Overall, the room was nice and it was a wonderful experience."

"Lovely room easy check in, top location and Byredo amenities brilliant"

"We were disappointed with our stay. The Bund view wasn’t what we expected, the windows were quite dirty, and the floor was still wet when we arrived."

"a lot of choices probably around 50 to 60 items dumplings, eggs in different choices or inamagible Chinese, American fruits, drinks, coffee with noticeable taste difference price but good"

"The service attitude of the concierge staff is not pleasant."

"The hotel and rooms are great! Lounge is amazing if you need time to relax and have quiet time with amazing food and drinks and nice city views. Isabel or Elizabeth at front desk was extremely kind. Overall nice stay for the price and good accessibility. "