Find Luxury Hotels in Shell Island, FL

"We booked this hotel b/c it was supposed to have no stairs in order to go down on the beach, it read, 'easy beach access walk straight down from the pool deck', but there were about 14 stairs so it is not handicap accessible. Therefore, we had to seek public beach access to put feet on the sand and toes in the sea. Also, the waterfall at the pool was not in operation, apparently, it was undergoing repairs. We were awakened by a fire alarm going off about 4 a.m. on our last day there, we were told it was a false alarm; no explanation why it went off. The room phone had to be replaced (it didn't work) as soon as we checked in, maintenance got right on it, replaced the jack and the phone. The hardwood floor had to be swept and needed mopped, there was a broom and dustpan for guests to use in the room, housekeeping obliged / swept and mopped it on our 3rd day there,apparently floor is hard to keep clean, I recommend socks be worn in the room to avoid dirty feet. Housekeeping and all other staff were really nice. Breakfast was a full breakfast of gravy, sausage and biscuits with eggs and more, and fairly good. I recommend ketchup with it. This is a comfy, mostly clean but very old hotel (appears to be undergoing repairs), it has nice balconies and beautiful ocean views to enjoy."

"I liked that they texted you to see if you needed anything and if you did just to text them and they would do it."

"Primary A/c did not blow cold. Got trapped in one of the elevators 3 times. The carpet should be vacuumed daily, my white socks instantly turned black. The room overall was in relatively decent shape, could definitely use some love though. The staff were all friendly and the outside of the property was maintained well."

"ELEVATOR NOT WORKING WHEN WE CHECKED OUT; 1 OF 2"

"Location was perfect. Thank you"

"Could be better"

"Clean nice hotel pleasant stay"

"Yes"

"Great place for you and your family to stay. You literally do not have to leave the hotel. Highly recommend IHG"