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"The bathroom was not what was displayed online. We did not get master tub and the shower filled up past our ankles when showering. It would not drain unless water off. Also the bathroom door was damaged and would not close all the way, there was a large crack where u can see in. No true privacy. The resort itself was nice but room not as expected or worth the price."

"The bed was comfortable and the room was clean but the hallway smelled like sewage. It definitely was not worth $350 a night."

"The breakfast was hearty and tasty. The rooms were spacious and comfortable. The king size loft was huge and the price was excellent. We enjoyed our stay and will return."

"Nice clean room and loved the breakfast"

"Very clean and had friendly staff. Pool closes at dusk. There is about 46 extra dollars every day for various fees not explained when booking."

"Did not like the pool bar line. The line would get to about 10 people consistently at the busy time of day. I timed the wait and it was around a 15 to 20 minute wait for a drink in 107 real feel temperature. They should double up the pool walk up bar staff. They would double their revenue."

"Dirty, no one working the front desk, no smart TV, More of a motel than hotel."

"I had booked 2 rooms for 5 days. When we arrived, it was 3pm and check in is at 4pm. I asked if I could check in early since we had driven a long way. The person at the counter told me that the hotel was booked up so we needed to wait until 4pm. Understanding the situation, we left and had lunch returning at 4pm. A different person was in the office when I picked up the keys. We did not receive adjoining rooms, even though I booked them together. We entered the rooms, where the floors and rugs...

"Beautiful hotel with emphasis on quality and service. Ideal location convenient to harbour and beach. Immaculate throughout."

"This was a special celebration for 1st Cousins being reunited and celebrating a birthday. The villa was so beautiful and enjoyable. I would visit again."

"Horrible customer service"

"This is a challenging review to write because the staff were very friendly and the property is beautiful, however we waited over 2 hours past when our room should have been ready, had scalding hot water only on the first night and then only luke warm throughout our stay and woke up to no electricity on our last day. It is a very expensive resort ( called 5 star) so these things should not happen. Plus we've heard nothing from them after reporting this."

"Loved this property "

"Clean, well appointed room comfortable beds and a nice breakfast in the morning. Staff is friendly and accommodating."

"The lady from the office she need to be polite"