Find Hotel with a Concierge in Shelton, CT

"The first room/first night the heater was stuck. It kept getting hotter and hotter and we couldn’t turn it off. Called the front desk and the only solution was to move rooms but it was 3ish in the morning. I finally googled how to turn it off manually and took off the front of the heater to find the switch. The second night/second room the sink was clogged and you couldn’t move the stopper. The staff was nice but the hotel itself could use some work."

"The elevator was broken, making us thankful that we convinced our 89 year old father to stay home. The staff working Monday (April 6) evening were lovely. The man working Tuesday morning was short with me when I asked him how long the buffet breakfast went until. He insisted there was NO breakfast buffet, nor had there EVER been, but we were in the dining room and could clearly see the buffet, as well as the signs advertising the buffet’s price. We had the buffet. The waiter was great! The clean was clean and comfortable (but what is the deal with the tiny square pillows?? Please get normal sized pillows!). "

"One of the best hotels in the area. Great staff. Great service Clean rooms So aesthetically pleasing Great restaurant and coffee"

"Did valet parking which excellent"

"Everything was clean, the lobby was very spacious"