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"The service was above and beyond expectations. My wife had an accident while hiking in Theth, and we had to come immediately back to Shkodër. The staff was so kind and accommodating, helping us with everything we needed, giving us the closest room to the elevator, service from the hotel restaurant (delicious food), ice from the bar to help with my wife’s injury, etc. I can’t say enough about how kind everyone was. On top of that all, the room was excellent, spotless clean, and very comfortable bed. Thank you Hotel Chicago!"

"Fantastic stay best place in Shkoder, perfect location wonderful staff and deserving of 5 star rating "

"The stay was absolutely fantastic and staff were incredibly welcoming and hospitable. We were provided with a great service throughout our stay and staff went above and beyond and exceeded our expectations. Everyone was really kind and warm. The food and drinks were great and high quality; I would recommend staying here and will definitely be back. Thank you again to all the staff for your warmth and kindness 😀"

"A brilliant hotel with a beautiful beach front. Definitely worth paying extra for The Level. Only disappointment was that we weren’t able to keep our room for later checkou"

"The staff were all amazing and went above and beyond. "

"This is a very new hotel (opened this year 2024) We enjoyed the room view (pretty unobstructed) The breakfast was great (non-buffet since there were not many guests yet) Kruje Castle and marketstreet was just a stone's throw away (5 minutes walk or less) Parking was right in front of the hotel. Overall, highly recommended :)"

"Lovely place , initially when I booked I didn’t realise how far it was from the city center. We ended up renting a car which actually made our trip more interesting . It took us about 35mins to get to Durres city center where all the activities were but we didn’t mind because we got to explore . The host was awesome , great communication via WhatsApp . It was spotless, with the cleaner and gardener coming 3 times in a week . The property is exactly like the pictures . There are small shops nearby where we got a few basics . Not to forget the cute cats they kept us company ! Loved it here "

"Very beautiful view. Good breakfast spread, lot of amenities."