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InterContinental Shenzhen by IHG

5.0 star property
Beachfront hotel with 8 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for InterContinental Shenzhen by IHG

Exterior
Children's activities
Restaurant
Restaurant
Beach/ocean view
The InterContinental Shenzhen, near Shenzhen Safari Park, offers a tranquil garden setting. Guests can enjoy spa treatments, dine at 8 on-site restaurants, and stay connected with complimentary in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service
The current price is AED 461
AED 537 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds, Club Lounge Access, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, Pool View

View from room

Suite, 1 Bedroom, Club Lounge Access, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace

Club Suite, 1 King Bed, Terrace | Living area | 55-inch LCD TV with digital channels, TV, DVD player

Club Suite, 1 King Bed, Terrace

Highlights

Terrace
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Classic Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds, Club Lounge Access

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

View from room

Suite, 1 Bedroom, Club Lounge Access

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chinese Theme)

Suite (Chinese Theme) | Living area | 55-inch LCD TV with digital channels, TV, DVD player

Suite (Chinese Theme)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed (Joy Kids Uptopia)

Family Room, 1 King Bed (Joy Kids Uptopia) | View from room

Family Room, 1 King Bed (Joy Kids Uptopia)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (Joy Kids Uptopia)

Family Room, 2 Twin Beds (Joy Kids Uptopia) | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Twin Beds (Joy Kids Uptopia)

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds (Joy Kids Uptopia)

Family Suite, Multiple Beds (Joy Kids Uptopia) | Garden view

Family Suite, Multiple Beds (Joy Kids Uptopia)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Classic Room (Upgraded)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room (Upgraded)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Club Lounge Access, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Twin Beds (Joy Kids Navigator AI Theme)

Basic Room, 2 Twin Beds (Joy Kids Navigator AI Theme) | 1 bedroom, premium bedding, minibar, in-room safe

Basic Room, 2 Twin Beds (Joy Kids Navigator AI Theme)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

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Exterior

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8.8 out of 10, Excellent, 111 reviews
The price is AED 190
AED 222 total
includes taxes & fees
9 Nov - 10 Nov
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About the neighborhood

Map
Overseas Chinese Town, Nan Shan District, Shenzhen, Guangdong, 518053

What's nearby

  • Splendid China Folk Village - 3 min walk - 0.3 km
  • Chinese Overseas City - 5 min walk - 0.4 km
  • Window of the World - 9 min walk - 0.8 km
  • Happy Valley - 11 min walk - 1.0 km
  • Happy Coast - 13 min walk - 1.1 km

Getting around

  • Splendid China Folk Village Station - 5 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪36MATCHART - ‬4 min drive
  • ‪InterContinental Club Lounge - ‬8 min walk
  • ‪Costa Coffee 咖世家 - ‬10 min walk
  • ‪1949全鸭季 Duck De Chine - ‬4 min drive
  • ‪Nayuki's Bla Bla Bar - ‬4 min drive

About this property

InterContinental Shenzhen by IHG

Luxury hotel near Window of the World
Take advantage of a poolside bar, a terrace, and shopping on site at InterContinental Shenzhen by IHG. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a banquet hall, and concierge services
  • Meeting rooms, an elevator, and a porter/bellhop
Room features
All 540 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Free toiletries and hair dryers
  • 55-inch LCD TVs with premium channels and DVD players
  • Electric kettles, daily housekeeping, and desks

Similar properties

Outdoor pool, sun loungers

Grand Hyatt Shenzhen

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 553 reviews
The price is AED 414
AED 483 total
includes taxes & fees
30 Nov - 1 Dec
Grand Hyatt Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CNY 35 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 to 188 for adults and CNY 94 to 188 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Galleon Restaurant
  • Lounge 1982

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Self parking fee: CNY 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

InterContinental Hotel Shenzhen
InterContinental Shenzhen
Shenzhen InterContinental
InterContinental Shenzhen Hotel
Intercontinental Shenzhen Hotel Shenzhen

Frequently asked questions

Does InterContinental Shenzhen by IHG have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is InterContinental Shenzhen by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Shenzhen by IHG?

Self parking is available for CNY 35 per day.

What time is check-in at InterContinental Shenzhen by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at InterContinental Shenzhen by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Shenzhen by IHG located?

Located in Nanshan, this beachfront hotel is in the city center and within a 10-minute walk of Splendid China Folk Village and Window of the World. Chinese Overseas City and Yitian Holiday Plaza are also within 15 minutes. Splendid China Folk Village Station is only a 5-minute walk and Oct Station is 8 minutes.

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Reviews

InterContinental Shenzhen by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 270 out of 452 reviews
Rating 8 - Good. 142 out of 452 reviews
Rating 6 - Okay. 22 out of 452 reviews
Rating 4 - Poor. 13 out of 452 reviews
Rating 2 - Terrible. 5 out of 452 reviews

Reviews

10/10 Excellent

corrado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Seyed hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, Laurie was very nice and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Kim Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to an Metro stop which is very convenient.
Stayed 1 night in Feb 2024

8/10 Good

Junfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service from the front desk. Baby facilities were furnished.
Stayed 1 night in Apr 2025

8/10 Good

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Very good, just a bit of smelly cigaret stench when i got to the room.
Stayed 11 nights in May 2025

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Chi Han Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jan 2025

8/10 Good

rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked it. Breakfast is great. Kids outdoor swimming facility is great.
Stayed 2 nights in Jul 2024

10/10 Excellent

kyu

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic all across the board. Thank you to the GM and the entire staff. 🙏
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is super nice. Especially Lcey she know the date is our kids birthday. She help us organize and line up a warm decoration and schedule. Our kid have a really good time at the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

The room was big and spacious with a great view of the gardens. The bathroom was very luxurious. The soundproofing was not good, you could hear other guests talking and water running. Breakfast was good. The decoration in public areas was a bit tacky but maybe we didn’t look at the pictures properly before coming.
Stayed 1 night in Apr 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve the room for 3 people and add breakfast option, but only offer 2 breakfast on the spot. Expedia should have clear communication with hotel, the hotel don’t honor the breakfast offer
Stayed 2 nights in Jan 2025

8/10 Good

Wei Man

Liked: Staff & service, property conditions & facilities, room comfort

The room is not clean

The fruit knife was used and was not replaced when the room was cleaned.
Stayed 1 night in Jun 2024

4/10 Poor

MAN TO MARCUS

Disliked: Cleanliness, staff & service
poor service with luggage
Stayed 2 nights in Apr 2024

8/10 Good

Ching Chung

Liked: Staff & service, amenities, property conditions & facilities
房間佈置雖然美觀，亦深得幼童喜歡，惜房間設備已顯得略為陳舊，且有污漬，唯不太影響整體觀感。 房間配備室內及室外拖鞋，很貼心，方便住客前往酒店沙灘。房間亦配有兒童專用洗護用品、兒童廁所板及洗手盆踏腳，方便幼童如廁洗手。浴缸很大，一家四口一起浸浴也可以。 酒店也贈送幼兒零食及水果，唯蘋果已爛掉，雖要扣分。
Stayed 1 night in Aug 2025

10/10 Excellent

YAN TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泳池很不錯
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再次入住

員工友善親切有禮，人造沙灘及泳池乾淨，玩得放心。房間舒適無異味，窗外觀景不錯，有渡假感。
Stayed 1 night in Jul 2025

10/10 Excellent

Seyed hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special thanks to Yuki She gave us amazing service
Stayed 1 night in Feb 2025

10/10 Excellent

SEONGJAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
민속촌 연계가 좋아요
Stayed 3 nights in Nov 2024

10/10 Excellent

CHING YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

有人造沙灘的酒店

環境很好，酒店範圍很大，有人造沙灘及超大泳池，小朋友又有滑梯，很適合家庭旅客。 自助早餐的咖啡、茶飲、麵包，熟食類、水果，每種都很多選擇，大食王一定滿意。 雙人床房很大，帶有露台，乾濕分離，有淋浴及可看夜景的浴池。 酒店員工很有禮貌，見到住客會主動打招呼及幫忙。
Stayed 1 night in Oct 2024

10/10 Excellent

OI KI ELKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務好，地點方便，設施很適合小朋友入住

酒店員工很有禮貌，又有效率 房間空間感大，有企缸和浴缸，地方乾淨，又有水果，小朋友拖鞋和牙刷提供 設施方面，有人造沙灘（自備水泡或沙灘用具）水上滑梯，大水桶，小火車（圍繞沙灘走一圈），餵魚(魚糧$10），室外有個旋轉木馬，滑梯同小型playhouse(不用收費), 不過適合7歲以下小朋友。 地點方便，華僑城站C出口一出就到（有一小段路沒有遮蓋，下雨要帶雨傘） 酒店對面有walmart, 食肆選擇不多，我們坐一個地鐵站去世界之窗，有個商場叫益田假日廣場，熱鬧好多。
Stayed 1 night in Jul 2024

10/10 Excellent

YAN TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很適合帶同小童入住，因酒店內的玩樂設施很適合小童。
Stayed 2 nights in Jun 2024

10/10 Excellent

Wyetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, specially thanks to the staff in business centre. Thank you LALA for advising to me giving comment here.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
我們入住時獲分配的房間的整潔度完全未能達到五星級標準。不但地下有之前住戶留下來的垃圾，廁板也是濕的。看到這個情況後，我們立即打了電話去反映情況，但過了一段時間也沒有人回電，我們唯有拉着行李走去前台反映情況。 前台聽到我們的描述後立即處理並迅速分派了另一間房間給我們，但我們之後也在地上發現之前住戶留下來的垃圾。這是挺令人失望的，因為大家都對五星級酒店有的清潔程度很高的期望。 可是，需要稱讚的是前台的做事效率和服務態度。我們看得出前台職員有用心聆聽我們反映的情況，並將情況紀錄在案。 希望下次有機會光顧時（如果有下一次），這家酒店可以在整潔度方面有所改善。
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店是依西班牙風情去裝修，所以裏面有不少和牛有關的擺設。酒店的房間很大，裏面有寬敞的衣帽間、設有大浴缸的浴室和樓台。床和枕頭都很舒適。酒店佔地面積大既是優點也是缺點。好處是酒店可以給予每個住客一個頗大的房間和設有大的餐廳和泳池，但缺點是房間離電梯比較遠的住客需要走好一段路，但是酒店職員有主動提出可以幫忙將行李送到房間。酒店職員有禮貌，而且辦事效率挺快。這家酒店整體來說不錯，符合了我入住前對這家五星級酒店的基本期望。
Stayed 1 night in Jan 2024