Search Vacation Homes in Shepton Mallet

"Characterful hotel with well equipped rooms and in a fantastic location but has a disgraceful policy of charging guests an extra fee to to hold their bags pre-check in and post-check out. Never encountered this at any other hotel, including other within the same chain. Holding guest bags is a minimum expectation of the complimentary service at most hotels irrespective of budget."

"The breakfast was fantastic, fabulous choice of food and juices; staff were so helpful and attentive. Spa was a welcome treat, after a day of exploring the city; again, staff in spa were so helpful. Room, as rest of hotel, was spotless. The windows were rather old and hard to open ( to air the bathroom, after a shower), but the building is relatively old. The private parking was expensive, but only a short walk from the hotel and we knew the car was safe and secure. All in all, a wonderful stay at The Gainsborough, will definitely return; was a wonderful experience. "

"Great location, modern, clean facilities and friendly staff "

"Great centrally located hotel, staff were super friendly from check in to check out, breakfast was spot and the bar and staff were great "

"Friendly staff, comfy rooms, "

"Lovely spacious well equipped room. Fabulous breakfast. Good staff "

"My partner and I were impressed with the Moxy for the budget price we paid, room was clean, quiet (road facing) and had style. We didn't opt for the breakfast so cant comment on that, but not far is the 'Crafty Egg' an independent cafe, really good."

"Great Location "

"Overall pleasant environment."