Search Vacation Homes in Shepton Mallet

"Clean room, slippers! And good service "

"Characterful hotel with well equipped rooms and in a fantastic location but has a disgraceful policy of charging guests an extra fee to to hold their bags pre-check in and post-check out. Never encountered this at any other hotel, including other within the same chain. Holding guest bags is a minimum expectation of the complimentary service at most hotels irrespective of budget."

"The breakfast was fantastic, fabulous choice of food and juices; staff were so helpful and attentive. Spa was a welcome treat, after a day of exploring the city; again, staff in spa were so helpful. Room, as rest of hotel, was spotless. The windows were rather old and hard to open ( to air the bathroom, after a shower), but the building is relatively old. The private parking was expensive, but only a short walk from the hotel and we knew the car was safe and secure. All in all, a wonderful stay at The Gainsborough, will definitely return; was a wonderful experience. "

"Great location, modern, clean facilities and friendly staff "

"The hotel its self is set on the banks of the river, access to the car park is very narrow and the car park it self is very tight when a number of vehicles are parked. Hotel Staff - very friendly. Rooms - very vlean, tidy and comfortable. Food - evening meal: good selection on the menu"

"Friendly staff, comfy rooms, "

"My partner and I were impressed with the Moxy for the budget price we paid, room was clean, quiet (road facing) and had style. We didn't opt for the breakfast so cant comment on that, but not far is the 'Crafty Egg' an independent cafe, really good."

"Great Location "

"Overall pleasant environment."