Search Vacation Homes in Shepton Mallet

"Room was clean but cold. Niceties were limited."

"Pretty faultless even without a window! The hotel had a great feel to it. Reception had a cool vibe and one evening they had a cheese and wine evening. Very central. Clean. Long stay parking less than 10 mins away. I'd definately stay again. Bravo to the team running the place 👏👏👏"

"As usual, great service, clean, good breakfast. It’s one of the best chains with great value for money. It’s a pleasure to stay, I always return when the price is right."

"The menu and restaurant staff were outstanding. Reception showed us to our room which was unexpected but much appreciated. The room was quaint, the electrics a bit of a mystery, but the hotel itself shone in all its Georgian glory."

"Great staff"

"Very good. Ideal for any early flights"

"Air condition was terrible. One rainy day I came back to my room and the heat was +30. I opened the window and it got four hours until my room was +25 and even that was too hot for me. Luckily I was so tired that I managed to sleep quite well. Otherwise everything went well, the hotel was very clean and breakfast was tasty."

"Upon arrival the receptionist was very blunt/rude and not welcoming at all. Made a big fuss about parking my van around the back (like I did with no issue during my last stay) and said I should have contacted the hotel before, which I did with no reply. When I showed her the message she just shrugged it off and said we don’t check bookings made through a third party - but was very happy to take the £600 payment off me!"

"An amazing gluten free breakfast. Lovely lady stayed with us to go through options and we were not just handed an allergy file. "