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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Choose dates to view prices

Photo gallery for Grand Mercure Ise-shima Resort & Spa

Public bath
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets
Deluxe Suite, Multiple Beds, Sea View | In-room safe, blackout drapes, free WiFi, bed sheets
Restaurant
Located close to Shima Spain Village, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on site, and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is AED 234
AED 290 total
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 33 sq m
  • Mountain view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.0 out of 10
Very good
(20 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds, Ocean View

Classic Room, 3 Twin Beds, Ocean View | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 3 Twin Beds, Ocean View

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 2 Twin Beds and 3 Twin Futons

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 33 sq m
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • 72 sq m
  • Mountain view
  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons

View all photos for Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

Classic Room, 2 Twin Beds, Sea View (Hollywood Twin) | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View (Hollywood Twin)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Classic Room, Multiple Beds, Mountain View (Hollywood Twin) | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Sea View (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View (High Floor)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 3 Twin Beds, Non Smoking, Mountain View (High Floor)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 3 Twin Beds

View all photos for Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor)

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 3 Twin Beds, Non Smoking, Ocean View (High Floor)

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 3 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 9
  • 4 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View | In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Mountain View

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Mountain View

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Mountain View

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View

In-room safe, blackout drapes, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View

Highlights

Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bidet
Private bathroom
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295

What's nearby

  • Shima Spain Village - 2 min drive - 1.7 km
  • Yokoyama Observatory - 12 min drive - 9.1 km
  • Ago Bay - 13 min drive - 9.5 km
  • Toba Aquarium - 20 min drive - 19.8 km
  • Ise-Shima National Park - 23 min drive - 23.7 km

Getting around

  • Ugata Station - 11 min drive
  • Chubu Centrair Intl. Airport (NGO) - 148 min drive

Restaurants

  • ‪チュロス専門店 チュレリア - ‬5 min drive
  • ‪レストラン アルハンブラ - ‬5 min drive
  • ‪レストラン エルパティオ - ‬4 min drive
  • ‪カセタ ダルシネア - ‬6 min drive
  • ‪カフェ ミカサ - ‬4 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Upscale hotel near Shima Spain Village
Located close to Yokoyama Observatory and Ise-Shima National Park, Grand Mercure Ise-shima Resort & Spa provides an indoor public bath (no minerals), shopping on site, and 2 bars. Be sure to enjoy a meal at ビュッフェ会場「DINING -Le Sensor, the on-site buffet restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, a vending machine, and a 24-hour front desk
Room features
All 372 rooms have comforts such as free WiFi and safes.
More amenities include:
  • Changing tables and children's dinnerware
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

All inclusive details

All-inclusive room rates at Grand Mercure Ise-shima Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Grand Mercure Ise-shima Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Ise-shima Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Ise-shima Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Ise-shima Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Ise-shima Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Ise-shima Resort & Spa located?

Situated in Shima, this hotel is 1 mi (1.6 km) from Shima Spain Village and within 6 mi (10 km) of Yokoyama Observatory and Ago Bay. Mikimoto Pearl Island and Toba Aquarium are also within 12 mi (20 km).

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Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 123 out of 480 reviews
Rating 8 - Good. 190 out of 480 reviews
Rating 6 - Okay. 107 out of 480 reviews
Rating 4 - Poor. 40 out of 480 reviews
Rating 2 - Terrible. 20 out of 480 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could stay very comfortable:) will choose this hotel again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It’s convenient to stay here near train station and it’s walking distance to the main street to hang.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!
Stayed 1 night in Jul 2025

8/10 Good

KAORI

Liked: Staff & service, amenities, property conditions & facilities
エレベーターが遅くて 気になりました。
Stayed 1 night in Oct 2025

8/10 Good

Toru

Liked: Cleanliness, staff & service
チェックインの待ち時間が長い
Stayed 1 night in Aug 2025

6/10 Okay

Masahito

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
エレベーターが3機ありますが、すごく混雑します。ほぼ階段を利用しました。
Stayed 1 night in Oct 2025

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景観がよく、とても立派なホテルなのに、料金がとてもリーズナブルでした。
Stayed 1 night in Oct 2025

8/10 Good

TAKAHIRO

Stayed 1 night in Oct 2025

8/10 Good

??

Stayed 1 night in Sep 2025

8/10 Good

Chieko

Stayed 1 night in Sep 2025

6/10 Okay

Ren

Stayed 1 night in Sep 2025

8/10 Good

??

Stayed 1 night in Sep 2025

6/10 Okay

RYOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
エレベーターが混雑していて、8階の部屋でしたが2回階段を使いました。ビュッフェ会場と大浴場も混雑しており、落ち着いて滞在は出来なかったです。部屋は広くて良かったですが近くの部屋の声が聞こえてきたのは微妙でした。ホームページ上のイメージは良さげに見えますがその割に値段が安かったので、こういうことか感じて勉強になりました。
Stayed 1 night in Sep 2025

8/10 Good

Akiko

Stayed 1 night in Sep 2025

10/10 Excellent

Miku

Stayed 2 nights in Sep 2025

10/10 Excellent

SAYAKA

Liked: Property conditions & facilities
9月の日曜日に家族（大人2、3歳1）で宿泊しました。エレベーターやビュッフェなど、混雑の口コミが多かったので心配していましたが大丈夫でした。（エレベーターは、くるまで少し待ちますが乗れなかったことは1度も無かったです。） ただ、ホテルの部屋数は多いので土曜日宿泊やハイシーズンはかなり待つだろうなと思います。 スペイン村から近く、値段も安くて満足です。 ラウンジのちょっとしたオヤツ、お風呂上がりの冷凍みかんやアイスで子供も終始楽しそうでした。 16時頃チェックインしましたが、5分ほどでキーも受け取れてストレス無く楽しめました。
Stayed 1 night in Sep 2025

10/10 Excellent

倖盛

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

keiji

Disliked: Amenities
普通でした 食事は人が多すぎる エレベーターが少ない
Stayed 1 night in Sep 2025

6/10 Okay

MEGUMI

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hinata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

RISA

Stayed 1 night in Aug 2025

10/10 Excellent

なお

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのショップは16時からなので、チェックアウト時に購入出来なかったのが残念でした。他は最高です！
Stayed 1 night in Aug 2025

8/10 Good

KAORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
滞在中規定時間中はお酒、ソフトドリンク飲み放題、バイキングの品数が多くて迷うぐらいでした。 宿泊者が多かったがエレベーターは気持ち待つ程度で乗れた。チェックインが17時ごろになった為　近くの駐車場が満で少し歩く第4しかなかったので次回はもっと早くイン出来るようにしたいです。 また泊まりたいホテルです。
Stayed 1 night in Aug 2025

10/10 Excellent

Kyotaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Saori

Disliked: Cleanliness, property conditions & facilities
共有部分の空調が弱いのか暑かった エレベーターは３機あるものの、中々来ないうえ、やっときたと思ったらすでにたくさんの方が乗っていて乗れないということが多々あり何度も見送りして中々乗れないということが不満でした お部屋は清掃済みなはずなのに椅子の下に前のお客様が使用した綿棒が落ちていました バスタオルやタオルは、分厚くとても良かったです 脱衣場のドライヤーの置き方も良かったです
Stayed 2 nights in Aug 2025