"The hotel feels very new and somewhat self-serve. There are people in the front lobby, but they are there mostly to help you navigate the self check-in kiosks. There was a large queue of older European travelers checking in before me and they seemed to struggle with the self check-in process, and so it made for not the best first impression of the place. Once checked in, I found my room to be really small, but not atypical for Japan. Everything in the room was clean and comfortable and well laid-out to maximize use of the space. But the star of the hotel was the sento on the 14th floor. Not sure about the women's bath, but the men's was very nicely designed and there was an outdoor bath that allowed you to soak while enjoying the night air look out over Ueno park. There's nothing quite like a good soak to relax and revive after a long day of walking around this amazing city."
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