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"I stayed at your property from Feb 19 - 21st in room 1609 and Feb 26 - Mar 1st in room 1822. Both bookings were for a superior queen. Room 1609 was very spacious and we received daily water without having to ask. Room 1822 was very small and we didn't get any bottled water until the last day because we left a note. When I went down to the front desk to check on my room size they assured me that both rooms were the same size. They even showed me their folder with the room type details by room. Clearly the information is incorrect and they need to physically inspect and measure the room. We were very disappointed with the cramped space of room 1822."

"The staff team went above and beyond to provide support and assistance with resolving a double-charge incident that was originally the credit card issuing company's problem"

"Great spot and staff!"

"Friendly staff and a clean room. It's a standard size room for Tokyo"

"This was a nice reasonable stay. I rested well everyone of the staff members were amazing!!"

"Beautiful experience for an amazing cost"

"Room is very clean. Dining area is very clean too. Lots of free amenities. Stayed for a week and loved it. Hotel smelled good the whole time. Bathroom was clean as well. Very friendly and attentive staff. Easy got get in and out using hotel card. Very cozy and comfortable bed and comforters. Can use airplay in TV. "

"Room was clean yet very small. "

"My room was located at the corner and wider than I expected. I was impressed by the restaurant for the breakfast. It was stylish and had many food choices including Japanese and western. I wished it had had a bathtub in the room. "