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"I clearly stayed when Crufts was on, I think I should have been told this when I booked, the hotel is dog friendly which is great but there were a lot of dogs at the hotel and they were barking both outside and in the rooms which disturbed my sleep before a long early morning flight. Rooms were clean but starting to look dated and in need of an upgrade. "

"Clean, quiet and only a short walk to the airport"

"Excellent service at check in. Really made us feel welcomed. Service at bar was fantastic especially when the woman went out of her way for a glass of milk."

"Great hotel, friendly reception, clean rooms and good location. Only criticism, breakfast pastries and breads limited selection and mini muffins dry."

"We thoroughly enjoyed our stay at Clarance, the staff were all friendly and welcoming and we enjoyed a wonderful meal at the Michelin star in house restaurant. The cobblestoned old town with its multiple dining options and lovely little shops is walkable, making it a great location. "

"Excellent room. Great gardens"

"Great"

"Lovely "

"Closeness to Birmingham International airport and affordable prices "