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DoubleTree by Hilton Shymkent

3.0 star property
Family-friendly hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Shymkent

Pool
Exterior
Lobby
Reception
Premium bedding, minibar, in-room safe, desk
DoubleTree by Hilton Shymkent offers a family-friendly retreat in the heart of the city. Guests enjoy breakfast, lunch and dinner at Near East Restaurant, or relax on the sun-soaked terrace. The property features an outdoor pool, with staff ready to help plan daily excursions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AED 182
AED 204 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for One-Bedroom King Suite

Premium bedding, minibar, in-room safe, desk

One-Bedroom King Suite

  • Sleeps 3

View all photos for Queen Room

Premium bedding, minibar, in-room safe, desk

Queen Room

  • Sleeps 2

View all photos for Queen Room-Accessible

Premium bedding, minibar, in-room safe, desk

Queen Room-Accessible

  • Sleeps 2

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2

View all photos for King Room

Premium bedding, minibar, in-room safe, desk

King Room

  • Sleeps 2

View all photos for Queen Room With City View

Premium bedding, minibar, in-room safe, desk

Queen Room With City View

  • Sleeps 2

View all photos for 2 Twin City View

Premium bedding, minibar, in-room safe, desk

2 Twin City View

  • Sleeps 2

About the neighborhood

Map
43 B. Momyshuly Avenue, Shymkent, 160000

What's nearby

  • Abay Park - 3 min walk - 0.3 km
  • Arbat Shymkent - 14 min walk - 1.2 km
  • Waterpark Dolphin - 16 min walk - 1.3 km
  • Shymkent Plaza - 19 min walk - 1.6 km
  • Mega Planet - 2 min drive - 1.6 km

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 10 min drive

Restaurants

  • ‪Каравелла - ‬15 min walk
  • ‪Amber Bar and Beer / Auster Bar - ‬15 min walk
  • ‪Jeti Tandyr - ‬8 min walk
  • ‪Ялла - ‬13 min walk
  • ‪Starbucks - ‬15 min walk

About this property

DoubleTree by Hilton Shymkent

Family-friendly hotel in the city center
Take advantage of a terrace, dry cleaning/laundry services, and a bar at DoubleTree by Hilton Shymkent. The on-site restaurant, Near East Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
Other perks include:
  • Airport drop-off service (surcharge), babysitting (surcharge), and 1 meeting room
  • Coffee/tea in the lobby, a 24-hour front desk, and an elevator
  • Free newspapers, a front-desk safe, and tour/ticket assistance
Room features
All 120 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 33-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Similar properties

Restaurant

Megapolis Hotel Shymkent

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
10.0 out of 10, Exceptional, 14 reviews
Megapolis Hotel Shymkent

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Near East Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed on the last Saturday and Sunday of the month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 7500 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent

Frequently asked questions

Is DoubleTree by Hilton Shymkent pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Shymkent?

There is free parking nearby.

What time is check-in at DoubleTree by Hilton Shymkent?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Shymkent?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Shymkent provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of KZT 4000 per vehicle applies.

Where is DoubleTree by Hilton Shymkent located?

Located in the center of Shymkent, this family-friendly hotel is within a 15-minute walk of Abay Park, Fontan Aquapark, and Arbat Shymkent. Mega Planet and Shymkent Plaza are also within 1 mi (2 km).

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DoubleTree by Hilton Shymkent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 49 reviews
Rating 8 - Good. 19 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Very quite, very clean, good location.
Stayed 3 nights in Jul 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speak some English. Beds are comfortable. Park across the street is nice.
Stayed 1 night in Oct 2025

8/10 Good

Bridget

Liked: Cleanliness, property conditions & facilities
Easy walk to Abay Park and the Shymkent Marathon start. The welcome cookie was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daiho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to have some rest
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Leili

Liked: Amenities
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool. Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Stayed 1 night in Mar 2022

10/10 Excellent

M.Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel temiz ve rahat konum güzel
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of. Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel. Well trained staff
Stayed 3 nights in Sep 2018

8/10 Good

Simona

People at the reception are very friendly. Good cost/benefit ratio.
Stayed 2 nights in Aug 2018

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel is quote close to the Samal bus station (around 10 minutes by local bus). The room is clean and tidy. Plus, the staff are REALLY helpful, especially in helping us in register issue. Really recommended. : )
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アバイ公園の正面に位置する近代的なホテル

二連泊しました。従業員は非常に英語堪能でまた親切で、いろんな相談に乗ってくれます。 また部屋の掃除も行き届いており設備も抜群、快適な滞在を楽しめます。 ショッピングセンターやレストラン街にも程近く観光にも適しています。

6/10 Okay

Verified traveler

Disliked: Staff & service
従業員のサービスがいまいち レストランのメニューの種類が少なすぎで長期滞在するには食べる物が限られる

8/10 Good

진성

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체로 만족합니다

다만 기본적인 세면도구가 없어 아쉬웠다

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint, ok hotel

Fint 4 stjernet hotel. God service

10/10 Excellent

colin, hamilton, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful rooms, nice breakfast, pleasant staff

The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.

10/10 Excellent

YUE HANG, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Shymkent

Excellent hotel, in extremely good conditions, very comfortable and also very good breakfast. The front desk staff are very helpful as well.

10/10 Excellent

Anvar, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ТысАча и одна ночь

Мне понравились молодые люди в решепшене и завтрак Вам надо обратить внимание на качество и приготовление кофе

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2025

10/10 Excellent

BIN

Stayed 2 nights in Jun 2025

10/10 Excellent

Dieter

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025