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Heritage Suites Hotel

5.0 star property
Luxury hotel with 2 restaurants and 9 indoor pools

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2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Colonial Family Suite With Jacuzzi | View from room
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Romantic Bungalow, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk
Colonial Suite Pool | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Free WiFi

Room options

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Showing 5 of 5 rooms

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Romantic Bungalow, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi | Premium bedding, minibar, in-room safe, desk

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 105 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Heritage Rooms

Heritage Rooms | Premium bedding, minibar, in-room safe, desk

Heritage Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Pillow menu
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Residence

The Residence | Premium bedding, minibar, in-room safe, desk

The Residence

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000

What's nearby

  • Angkor National Museum - 7 min walk - 0.6 km
  • Siem Reap Royal Residence - 8 min walk - 0.8 km
  • Pub Street - 19 min walk - 1.6 km
  • Old Market Area - 19 min walk - 1.6 km
  • Angkor Night Market - 2 min drive - 1.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Peace Cafe - ‬6 min walk
  • ‪J All Day Dining - ‬12 min walk
  • ‪Phanha Khmer Restaurant - ‬4 min walk

About this property

Heritage Suites Hotel

Luxury boutique hotel near Angkor Wat
Close to Pub Street, Heritage Suites Hotel provides an adjacent golf course, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this hotel. Indulge in a Thai massage, a manicure/pedicure, and reflexology at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 9 indoor pools and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Suites Hotel have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, mini fridges, and heating

Languages

English, French, Hungarian, Japanese, Khmer, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L001-100099777

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Frequently asked questions

Does Heritage Suites Hotel have a pool?

Yes, this property has 9 Indoor pools and an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Heritage Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Suites Hotel?

Self parking is free at this property.

What time is check-in at Heritage Suites Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Heritage Suites Hotel?

Check-out is at noon.

Where is Heritage Suites Hotel located?

This family-friendly Siem Reap hotel is located near a boardwalk/promenade, within 1 mi (2 km) of Miniature Replicas of Angkor’s Temples and Pub Street. Charles de Gaulle Road and Royal Garden are also within 5 minutes.

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Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 226 out of 286 reviews
Rating 8 - Good. 45 out of 286 reviews
Rating 6 - Okay. 12 out of 286 reviews
Rating 4 - Poor. 3 out of 286 reviews
Rating 2 - Terrible. 0 out of 286 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024

10/10

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10

The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025

10/10

This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024

10/10

Loved the private pool, and the staff were super accommodating and helpful.

10/10

Nice staff who is eager to serve with detailing and promptly . Super ambience with peaceful location though very well in town area
Stayed 2 nights in Jun 2024

10/10

This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
Stayed 4 nights in Jan 2024

10/10

very friendly and kind staff Room was gorgeous Grounds terrific in a natural setting Very relaxing and calm
Stayed 1 night in May 2023

10/10

We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
Stayed 4 nights in Jun 2024

8/10

The room is very spacious and of good style. The food is great and staff members are very friendly!
Stayed 2 nights in Aug 2023

10/10

I went for the half-marathon. I met a family. This charming property welcomed me wholeheartedly, and it made the race a much pleasant experience; from the English speaking remok driver who managed my moves around town including the 4:15am departure to the race, to the amazing receptionist who got out of her way to get me the safety pins, from the delicious food to the floral decorations (the gardening staff created an orchid bloom just before the weekend), every detail contributed to a wonderful experience!
Stayed 3 nights in Nov 2024

10/10

Amazing service by chearful and friendly staff.
Stayed 2 nights in Mar 2023

10/10

The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
Stayed 3 nights in Jan 2024

10/10

Excellent service
Stayed 2 nights in Nov 2023

10/10

A property where the whole staff makes feel like home. Very quiet safe and nice area, where you could walk 10-15mn to get to the main places. Food is also good.
Stayed 4 nights in Sep 2022

10/10

Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
Stayed 2 nights in Feb 2024

10/10

Excellent hotel, great staff and service, great location, ideal to explore Siam Reap and the temples. The room and the breakfast were perfect. The activities team very helpful in organising everything for us. Highly recommended.
Stayed 4 nights in Mar 2023

10/10

Well appointed and comfortable room. Good breakfast made to order. What sets the place apart is the service. Absolutely nothing was too much trouble for the staff. They were so lovely and just the perfect ambassadors Siam Reap. I will be back.
Stayed 3 nights in Mar 2024

10/10

Excellent.
Stayed 4 nights in Dec 2023

10/10

This hotel deserves 10/10 rating. Loved our stay. The staff was unbelievably pleasant and wonderful. Tola and Phanith were outstanding. The property is clean. It is walking distance to pub street but quiet and relaxing. Breakfast was also superb! Highly recommend!
Stayed 3 nights in Mar 2023

10/10

Great intimate services. We were treated very well and received personalized services. It felt like we were the only ones there because they were so attentive. Excellent!
Stayed 2 nights in Apr 2023

10/10

We got best service Its so beautiful and cozy hotel. All the staffs are super kind. The pool is not very big. But enough to enjoy under big tree.
Stayed 2 nights in Jun 2023

10/10

I almost wanted to live there. Went for one night, stayed for three. Incredibly beautiful property, lush gardens and grotto pool, staff became like family, beautiful spa, TukTuk transportation. I will be back!
Stayed 1 night in Sep 2023

10/10

This property was absolutely delightful. The staff could not have been kinder or more gracious. Front desk staff awaited our arrival at the front door every time we returned to the property and smiled and bowed at us. Incredibly warm. The wait staff in the restaurant made you feel that your presence made their day. Happy hour by the pool was lovely and the pool was refreshing and gorgeous. We were upgraded a room level for no charge which was awesome. I would recommend this property to anyone.
Stayed 2 nights in May 2024