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Royal Empire Hotel

4.0 star property
Family-friendly hotel with 2 restaurants connected to a shopping center in Siem Reap

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Royal Empire Hotel in central Siem Reap offers a peaceful getaway. Enjoy deep-tissue treatments at Royal Massage and Spa or relax at the rooftop pool. The property has two restaurants, on-site shopping, and staff to help arrange local tours.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Refrigerator
Plasma TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 Double Bed

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About the neighborhood

Map
National Road #6, Phum Krous, Sangkat Svay Dangkum, Siem Reap

What's nearby

  • National Road 6 - 1 min walk - 0.0 km
  • Siem Reap Royal Residence - 4 min drive - 2.3 km
  • Angkor Night Market - 4 min drive - 2.3 km
  • Old Market Area - 4 min drive - 2.3 km
  • Pub Street - 5 min drive - 2.7 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 62 min drive

Restaurants

  • ‪crystal angkor - ‬13 min walk
  • ‪Amazon Angkor Restaurant - ‬13 min walk
  • ‪Nearadey Cafe - ‬12 min walk
  • ‪Nearykhmer Restaurant - ‬15 min walk
  • ‪Chamkar House Vegetarian Restaurant - ‬14 min walk

About this property

Royal Empire Hotel

Upscale family-friendly hotel near Siem Reap Royal Residence
Located close to Angkor National Museum and Angkor Night Market, Royal Empire Hotel provides a poolside bar, a rooftop terrace, and shopping on site. Treat yourself to reflexology, a body scrub, or a massage at Royal Massage and Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self parking
  • Limo/town car service, bike rentals, and express check-out
  • Express check-in, supervised childcare (surcharge), and barbecue grills
Room features
All 222 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Plasma TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 AM on request
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Emerald Restaurant
  • Golden Lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,744 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the swimming pool or fitness facility, and guests under 11 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hotel Royal Empire
Royal Empire
Royal Empire Hotel
Royal Empire Hotel Siem Reap
Royal Empire Siem Reap
Royal Empire Hotel Hotel
Royal Empire Hotel Siem Reap
Royal Empire Hotel Hotel Siem Reap

Frequently asked questions

Does Royal Empire Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Royal Empire Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal Empire Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Royal Empire Hotel?

Check-out is at noon.

Does Royal Empire Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:00 AM on request. A fee of USD 45 per vehicle applies.

Where is Royal Empire Hotel located?

This family-friendly Siem Reap hotel is located near the airport, within 2 mi (3 km) of Siem Reap Royal Residence, Angkor National Museum, and Angkor Night Market. Old Market Area and Pub Street are also within 3 mi (5 km).

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Reviews

Royal Empire Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.4

Location

9.0

Staff & service

10

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 67 out of 148 reviews
Rating 8 - Good. 54 out of 148 reviews
Rating 6 - Okay. 17 out of 148 reviews
Rating 4 - Poor. 9 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very clean hotel with very helpful and friendly staff, perfect facilities, great location, best food and service. Highly recommend this hotel to everyone.
Stayed 1 night in Jul 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit of a blast from the past
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay, with a great restaurant and good price
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
The rooms were spacious the hallways wide and open. The restaurant where breakfast was served was not clean by any description . The hotel suffered from repeated power outages and wifi was questionable at times. The hotel had a very strange policy that a guest in your room for more than 5 minutes would result in an additional daily charge and no food or drink could be brought onto the property. I believe this property has an Expedia 4.2 rating I find that hard to believe.
Stayed 5 nights in Mar 2019

10/10 Excellent

Philip

This place was very lush and relaxing. The breakfast buffet was pretty descent- get an omelette from the omelette station, delicious! The pool made for a relaxing soak after a long day exploring Angkor Wat. This hotel is a 15 min tuk tuk ride from downtown Siem Reap, so we also visited the peaceful riverfront area- lots of good cafes there! We ate at the hotel restaurant one night and it was delicious. The rooms are very comfortable and spacious.
Stayed 2 nights in Sep 2018

6/10 Okay

hide, 東京

Liked: Cleanliness, staff & service

朝食ビュッフェが今一つ

朝食ビュッフェの内容が今一つでした。レストランも中国、韓国からの観光客が多くて騒がしかった。 部屋も隣室からの声がうるさかった、
Stayed 1 night in Nov 2017

10/10 Excellent

Krishanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid buffett

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

值得入住

有機場接送服務，酒店員工非常友善，地理位置距離市區不遠，坐tak tak5分鐘到達。有機會可以試一試酒店我按摩，雖然有點貴，但是質素是ok的。

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Is it really a 4 stars hotel?

We spent 4 days 3 nights there. it was the first time for us to visit Cambodia, we are really attracted by the temple carvings but disappointed with the facilities in the hotel: the swimming pool is small, it looks dirty.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Pictures are deceiving, overpriced

Positives: hotel staff was very friendly in the lobby. Negatives: - bed was rock hard - everything within the hotel is overpriced (drinks restaurant, tours etc) - far from the main area of siem reap - plates and cutlery were dirty - pool was dirty-rats running around by pool - had to ask several times for clean towels - staff around pool and in restaurants made the females on our trip feel uncomfortable Overall, can get a much better room and experience at a different hotel for the same or lower cost. Stay within walking distance of old market.

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

8/10 Good

Brian, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

Excellent dining facilities, staff very helpful, large room, good air-conditioner. The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in. Staff were very helpful. Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot. This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business. Perhaps all hotels in Siem Reap suffer from the same problem.

8/10 Good

Kalpana, Los Angeles, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nice clean hotel for stay ..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Royal : Justifying The Name

We stayed here for 3 nights. We liked :- 1. Room was very clean, spacious and functional. The amount of wood work inside the room and in general in entire hotel area was amazing. 2. Hotel staffs were generally very polite and were always ready to help. 3. We booked car for our visit to Angkor Wat from the transport desk of the hotel and were surprised by the royal treatment provided to us. The driver used to provide cold towel & mineral water every time he found that we are sweating or looking tired. The cold towel and chilled water were life saver and very refreshing especially after walking and climbing for hours in hot weather. 4. We reached the hotel at around 9 AM and check in time was around 2 PM but, once we requested, not only they provided the room but also made sure that we had our breakfast for that day. 5. The free pick and drop facility was also great. The driver was very polite and helpful. Over all the hotel justifies it's name - They really provide a royal treatment. We did NOT like 1. Presence of house flies in the restaurant ( I don't understand the reason behind this because it was really very clean.) 2. Poor wifi inside the hotel rooms.

6/10 Okay

山さん, 日本

団体客が多くてうるさいホテルでした！

団体客が多くて落ち着きのないホテルでした！朝のバイキングが今一つです！オムレツが一番人気で並びます！ほかに美味しい料理がありません！コストを下げているのでしょうか？

8/10 Good

ヤスエミ, 栃木県

Liked: Room comfort

カンボジアの風が感じられるホテル

窓開けるとホテルの周りのカンボジアらしい景色が一望でき、朝は柔らかな日の光とカンボジアの鳥のさえずりとカンボジアの匂いのするそよ風で目が覚め、ずっと眠っていたくなるくらい気持ちよかったです。

10/10 Excellent

Rim, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and has so many rooms and other facilities. The lovely breakfast and has so many choices for the travelers. We enjoyed our 5 nights stay in this hotels before heading to Sihanoukville. The staff are very friendly people and they organized everything for you if you need help . We would recommend to everyone who would travel to Siem Reap. Regards Rim, Australia

6/10 Okay

Lola, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hotel tell was an interesting experince

My friend and I are both young girls and while we are both travellersand know that customs and differ, we both felt the the male staff at the restruant and breakfast buffet were very creepy and even asked for our room number as they hovered around us. Other than this the staff were very attentive though they did try to push their services on us a lot. The room was beautiful, as was the pool and set out of the hotel. Was happy with the breakfast but it wasn't amazing and the gym was old and rusty. over all the hotel was ok. Felt the room was what we paid for but everything else wasn't.

10/10 Excellent

kin hon, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接待我的大堂經理非常有善 , 租車的服務也很好 . 位置近機場 , 坐車出市區 , 也很快 . 但行路就很遠了 . 早餐十分多元化 . 泳池的水 , 較泠一點. 差就附近只有韓國餐廳 , 但價錢 , 味道也非常之好 . 大堂經理還幫我升級房間到new phase , 及泳池景 . 抵玩 , 超值 .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel and away from crowd

I stayed there for 3 nights. My booking included pick up / drop off service. However, my flight was 90 min delay and so I was not picked up. Siem Reap is very small so it only cost $7USD to get to the hotel anyway. it is about 10 minutes from the airport. I think they can improve on that. They were very on time when they took me back to the airport on their own nice clean car. it take around 7 minutes on tuktuk to get to the heart of the night market /night life. the room, the pool, the bed, the mattress, the shower, the water pressure are quite comfortable. The wifi is unstable. However, my friends live in Siem Reap told me that the network was not very good in the area. I assume it may be the case in other hotels. This is the hotel I would like to come back. 'for improvement: my friends told me that flight arrival times are available on internet and TV. So it was a shame that management fail to check arrival time and so their staff was waiting for me for hour and I was not picked up.

8/10 Good

Toto

Liked: Cleanliness, staff & service, room comfort

Fijn hotel , leuk zwe bad !

Ondanks op de grote N6 gelegen erg rustig hotel , beetje uit het centrum maar dat is dan weer prima te bereiken met de Tuk Tuk voor de deur !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間舒適

地點偏遠，附近沒有食店，距離河口湖十分鐘的士車程。房間舒適，服務良好。

8/10 Good

Yi

Liked: Staff & service

good hotel to stay for holiday

The hotel is a bit old, but with the price and the free airport transport, it is still a good value. The trip organized by the hotel was very comfortable too with aircon car and cold water and towel stored in the car is very thoughtful.

10/10 Excellent

CHIN, Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It should be royal as the hotel name

Best

8/10 Good

weng, kuala lumpur

Liked: Staff & service

Great location and reasonable price

This hotel provides excellent service given the reasonable price. Its located near the temples and town as well.