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The Moon Residence & Spa

4.0 star property
Family-friendly hotel with a full-service spa and free valet parking

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Photo gallery for The Moon Residence & Spa

Outdoor pool
Front of property
Premium bedding, minibar, in-room safe, desk
Reception
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for King Suite With Balcony, Garden and Pool View

King Suite With Balcony, Garden and Pool View | Premium bedding, minibar, in-room safe, desk

King Suite With Balcony, Garden and Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Designer toiletries
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room, Balcony, Garden and Pool View

Family Connecting Room, Balcony, Garden and Pool View | Premium bedding, minibar, in-room safe, desk

Family Connecting Room, Balcony, Garden and Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Landmark King, Balcony, Garden View

Landmark King, Balcony, Garden View | Premium bedding, minibar, in-room safe, desk

Landmark King, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin With Balcony, Garden and Pool View

Landmark Twin With Balcony, Garden and Pool View | Premium bedding, minibar, in-room safe, desk

Landmark Twin With Balcony, Garden and Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Map
#100, st.267, Vihear chen Village, Svey Dangkum Commune, Siem Reap

What's nearby

  • Old Market Area - 7 min walk - 0.6 km
  • Pub Street - 9 min walk - 0.8 km
  • Angkor Night Market - 12 min walk - 1.0 km
  • Angkor National Museum - 3 min drive - 2.7 km
  • Angkor Wat - 10 min drive - 8.0 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 60 min drive

Restaurants

  • ‪Local Breakfast Restaurant - ‬7 min walk
  • ‪Tavoos Garden Cafe & Wellness Hub - ‬5 min walk
  • ‪Embargo - ‬9 min walk
  • ‪HeyBong - ‬4 min walk
  • ‪Pasta La Vista - ‬11 min walk

About this property

The Moon Residence & Spa

Upscale family-friendly hotel near Pub Street
Located close to Angkor Night Market and Apsara Theatre, The Moon Residence & Spa provides a poolside bar, a rooftop terrace, and 2 coffee shops/cafes. Adventurous travelers may like the cycling and archery at this hotel. Indulge in a body treatment, a facial, and a deep-tissue massage at La lune Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Local cuisine breakfast (surcharge), a free bus station shuttle, and bike rentals
  • Supervised childcare (surcharge), tour/ticket assistance, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Moon Residence & Spa boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • Separate sitting areas, separate dining areas, and ovens

Languages

English, Khmer

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Free babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Oven
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 29 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Moon Residence Hotel Siem Reap
Moon Residence Hotel
Moon Residence Siem Reap
Moon Residence
The Moon Residence & Spa Hotel
The Moon Residence & Spa Siem Reap
The Moon Residence & Spa Hotel Siem Reap

Frequently asked questions

Does The Moon Residence & Spa have a pool?

Yes, this property has an outdoor pool.

Is The Moon Residence & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Moon Residence & Spa?

Self parking and valet parking are free at this property.

What time is check-in at The Moon Residence & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Moon Residence & Spa?

Check-out is at noon.

Does The Moon Residence & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 29 per vehicle applies.

Where is The Moon Residence & Spa located?

This family-friendly Siem Reap hotel is located in the business district, within a 15-minute walk of Pub Street, Angkor Night Market, and Apsara Theatre. The Heritage Walk and Royal Garden are also within 2 mi (3 km).

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The Moon Residence & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 306 reviews
Rating 8 - Good. 59 out of 306 reviews
Rating 6 - Okay. 9 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 2 out of 306 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Location is good. Quite close to city center but quiet once go in the room. Lots of nature inside and friendly staff.
Stayed 3 nights in Dec 2024

10/10

great place to stay with very helpful staff
Stayed 3 nights in Apr 2024

10/10

Staff was great
Stayed 2 nights in Nov 2024

6/10

Very nice staff, the hotel is located near the old market which is perfect to visit the city and the breakfast is very generous. it would be better with cleaner rooms and better equipments in the room.
Stayed 7 nights in Nov 2024

10/10

Best place to stay in Siem Reap Super friendly staff and comfortable room , Large swimming pool, We enjoyed our stay and we definitely return in the short future,

10/10

Really charming place
Stayed 3 nights in Feb 2024

10/10

Excellent location and the staff were so kind and helpful. The rooms and grounds were very clean, spacious room and bathroom. Very happy with our stay.
Stayed 3 nights in May 2023

10/10

Beautiful hotel set on a quieter road but within five minutes walk of pub Street and all the restaurants and bars. The pool area was a little paradise with lots of shade from trees and nature all around. Breakfast was delicious and the price of the room very reasonable. We managed to get a connecting room which was huge and beautifully designed which was ideal as we were travelling with two teenagers.
Stayed 3 nights in Jul 2024

10/10

Excellent hotel in Siem Reap . Big room with all facilities . I really this place beautiful , quiet hotel and very closed to Pub Street and the centre of Siem Reap , Beautiful swimming pool and fantastic location in safe neighbourhood
Stayed 1 night in Jun 2024

8/10

A nice option in Siem Reap, slightly away from hustle & bustle but with walking distance. Staff are very kind and helpful.
Stayed 3 nights in Apr 2023

10/10

The place is lovely, the staff professional and friendly. Very helpful. The pool is delightful. Easy walk to Pub Street. Thoroughly enjoyed it. Great value for the money!
Stayed 2 nights in May 2024

10/10

Forest in the city , beautiful and quiet place , comfortable room with traditional design we really enjoyed our stay .Thank to all staff who working very hard to serve all our needs , we would recommend this place

10/10

Great location 5mn walk to everywhere in the city .Beautiful room, amazing food and perfect location. Staff is super helpful with offering information about tours and the best way of getting to locations.Everything absolutely perfect 10/10 would recommend!

10/10

Nice enough rooms in great location. Tv wasn’t working which hotel knew but didn’t advise us. They did fix it though once I told them. Breakfast is basic but nice enough. Would stay here again for the price as the rooms were large and the pool was nice.
Stayed 1 night in Mar 2024

6/10

When we booked our room it was offered as with garden view, we got room #10 and the only view from the balcony is a white wall. This room is so far from the main area that is very difficult to have stable WIFI. The TV wasn’t working and the electronic safe wasn’t working with the code so we had to carry the safe’s key with us all the time. Very young and inexperienced staff, they were very kind and tried to be helpful but definitely they need proper training. The food at the restaurant is terrible. The hotel is located in an area where you can walk to pub street and the night market which is a plus. The hotel offers tours and they do a good job booking them for you.

10/10

During our trip we have a stayed at one or two 5 star hotel but the customer service at this hotel is second to none ! What a lovely hotel , all amenities available in a tranquil setting . It is also well located being a short stroll to the market and center of town . Well recommended

10/10

Great family stay for 4 nights - staff went above and beyond - airport pickup, Angkor Wat visit and Phare Circus was exceptionel. Big thanks to Vibo and mr. Tops for great tuk-tuk service!! Spacious rooms, beautiful decor, pool and tranquil ambience. Recommend!
Stayed 6 nights in Jan 2023

6/10

Staff was friendly and great location to pub street and lots of restaurants. The only con (which was no fault of the hotel) tv was not working due to construction nearby, but the staff was able to provide android tv box to use. The wifi was not great and wifi may not be important for other travelers, but we needed it to do work and we believe because tv was not working, maybe everyone was streaming and created wifi issues so this could be a one off situation. Overall great hotel and hospitality.
Stayed 8 nights in Apr 2024

10/10

Beautiful oasis close to the centre of Siem Reap. Rooms are outstanding. Check in was friendly and the towel and ginger drink upon arrival was a great touch. The room was large spacious and clean. Swimming pool is relaxing. Dinner was delicious and the service was impeccable. Highly recommend Tuk tuk tour driver was fantastic.

10/10

Loved our stay here. Booked for four nights but ended up staying five. The hotel was really quiet despite its central location. We were there over new year and two huge stages were built in Pub Street and we were worried noise would keep us awake; it didn’t. The rental bikes were the best we saw. Comfortable with gears and big wheels. The room was comfortable and large. And the pool was famtastic to return after a day of sightseeing. I would happily recommend.
Stayed 4 nights in Dec 2023

10/10

Part of me wants to not give this an amazing review so I can guarantee I’d always get a room! This hotel is beautiful, the pool is just lovely, the food and drinks are really good and the room is so comfortable. It’s in a great location to walk around Siem Reap and close to everything but also very quiet and peaceful with no noise at night. Vireak, Mey, Menghour and Lyhour are very very good and lovely people. My only regret with booking it is it’s so nice I didn’t want to leave! It’s a beautiful little boutique. Everyone in Siem Reap is so pleasant, the taxi drivers are very honest and kind, the locals are very lovely and I felt safer in Siem Reap than I do back in the Uk. I’m putting this hotel on my list to come back to with friends next year. I regret not staying for a few more days. Only recommendation is to add a wake up call for those going to Angkor Wat sunrise.
Stayed 3 nights in Nov 2024

10/10

Always My Preferred Place To Stay in Siem Reap I loved everything here .I travel many countries and this hotel is the best place that I really enjoyed .This is my third times staying at the Moon Residence in Siem Reap service is as always helpful staffs, reasonable place and location where I can easily access to the Pub Street by walking. Place is clean, cozy and green.Angkor day tour, car or tuk tuk, is available at optimal price. If I will be in Siem Reap again, this hotel will be my choice.

10/10

Room was a bit dreary because of dark wood furnishings , but so what..it was clean , and for what it cost it was excellent 👍. A lovely light breakfast was also included in the price. All staff were very very friendly and helpful. If loud thumping music is your scene Pub Stree is just minutes away by tuktuk...or walk if you're healthy and not a fattie like me. (Woke brigade...if you're upset by me saying-- fattie - I couldn't give a toss.). Had one of the nicest Tom Yum soups I have ever had , served poolside. Would have no hesitation staying here again.
Stayed 3 nights in Feb 2024

10/10

I’ve been eagerly awaiting the chance to review this hotel, though honestly I am not sure where to begin to describe how lovely my experience was. As for the basics, my room was beautifully designed, modern, spotless, everything worked, and the plumbing was great (something I’ve learned is a little hit and miss in many SE Asian properties). The location is perfect, far enough from the busy tourist nightspots to be quiet but still only a short walk to the action. Nice restaurant, beautiful pool. Perhaps the most memorable part of my stay was the staff. What a lovely team of kind, welcoming young men and women. Really can’t recommend this hotel more highly. Bravo :)
Stayed 3 nights in Feb 2023

2/10

There was a snake in my room !! I was very scared and when i wanted to Check out they gave me problem for refounding my money they say they pay comission to expedia and they did not refiund me all I dont recommend at all The stuff were nice and the restaurant was good but the breakfast was very limited and not open buffet
Stayed 4 nights in Nov 2023